Are you trying to use a refilled toner cartridge or a third party toner cartridge, if so, that is more than likely your failure.
If, however, you are using a Dell cartridge, then contact Dell and tell them you have 2 defective cartridges.
Don
Before installing a new toner, put a disposable towel over the ink toner exit, and shake your toner lightly back and forth and up and down. Make sure your toner cartridge is in the open position before replacing it in your printer.
If you are using a refillable ink cartridge, make sure you are resetting the cartridge using the method described by the refillable manufacturer.
If this does not answer your question please request more information before voting on my answer. I will try to find more information about your toner cartridge that will help you futher.
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