1. Powercycle your equipment (unplug the power to your router and your modem)
2. Wait 15 seconds then plug equipment back in.
3.If your Modem runs off signal from a tower try and get more signal simply by moving modem closer to a window.
4.Check your connections to the modem and to the router, ensure the wires are plugged all the way in.
5.Using your wireless signal from your computer pc or laptop ensure you have sufficient signal you may have to move closer to the router, once in a while you will be to far from your router to have a good connection.
6. Make sure the ventilation slots on modem and router are not blocked.
7.Check to see how far your modem is away from any electrical equipment your modem should be away at least 3 feet away.
8. If you are able to keep connection directly plugged into your modem from your computer most likely there is an issue with the router, In this case you can always reset your router there may be a configuration error in your router, To reset simply press and hold reset button on the back of the router for approximately 15 seconds or until router restarts, Caution by resetting your router will reset back to factory default and your router will be unsecure once again.
9. When your are disconnected from the internet make sure that the Connection itself isnt still connected if your connection itself is connected and you are unable to get online you may need to renew your ip address. usually your ip address automatically renew's once the router and modem have been powercycled (unplugged and plugged back in) however you may need to manually renew your ip.
10.Windows Xp: Start/Run/CMD and press ok
A.Type ipconfig /release
B.Type ipconfig /renew
Windows Vista/7 Start/All Programs/Accessories/Right click on command prompt and hit run as administrator.
A.Type ipconfig /release
B.Type ipconfig /renew then restart your computer
If you are a Mac user:Here is a link to show you how to renew http://support.apple.com/kb/TS1920 If your continue to get disconnected contact your ISP (Internet Service Provider) Check and ensure that it is not an issue on there end
Are all computers connected to the router affected? This
addresses a common scenario where the router has been connected to the
Internet for an extended period and holds an IP address (DHCP lease) for a longer period of time than your Internet Service Provider (ISP) allows.
If so, try this first:
This is normal and does not indicate any issue with your Belkin router or ISP.
If the router is located where you cannot easily unplug it, you can
restart it using the router's web-based interface. If your DHCP lease
time seems to be extremely short, contact your ISP to see if there are
other issues on the network.
In certain network scenarios, it may be helpful to turn off all the
equipment on your network, and then turn it all back on. Leaving some
devices unplugged for up to five minutes can also help. Try unplugging
the router, any switches, and any cable or DSL modems. Shut down
connected computers. Plug in the cable or DSL modem first.
Plug in the Belkin router second, and wait for the lights to cycle
through the startup routine. This prevents another device from taking
the DHCP lease. Lastly, start up your computer.
Are just wireless clients affected?
If so, focus on factors that affect wireless clients, such as:
Are just wired clients affected?
If so, check your network adapter settings. Check all cable routing, connections, and power supplies.
Can you connect to the Internet directly?
Set up a computer to connect to the Internet directly, without the router.
If you cannot connect to the Internet without the router, please contact your Internet Service Provider for assistance.
Check your signal strength
You may lose your wireless connection if
you go beyond the range of the router, or if there is an obstacle
between your computer and the router that blocks wireless signals. You
can check signal strength by opening your wireless adapter's interface.
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