Have an SBG6580 and purchased a NETTALK DUO (VOIP). Which is trying to connect but can't. Tech support at Nettalk tried to change some settings but it looks like modem is still blocking the port. Anybody else had problems with this modem. Motorola has no person it seems that I can talk to about this.

This is a problem with the your VOIP carrier failing to translate and switch incoming calls to your device. Contact them and describe the problem and they should be able to fix it fairly quickly.

Go to where you originally bought it

Try resetting the box by unplugging the cord next to the green (sometimes red) light it briefly and then return the plug into the box.

Go to: https://www.nettalkconnect.com/login
Login to your account, click the "Click Chat" under "Logout" (near right top of page) to converse with a CSR to find out the answers to your question.

Sounds like you would want to contact your VoIP provider

try to register a new one

CONTINUAL DISCONNECTION OF WIRELESS CONNECTION
There are a few things that can cause you to lose wireless connection with your wireless router. 1. Weak signal strength, check the signal strength on your wireless card. If it is weak move the wireless router away from brick or concrete walls and if possible locate the wireless router higher up. 2. Have you secured your wireless router from people near your from unauthorized access? i.e. change the default password, setup encryption use WPA2 or WPA, change the default SSID, and turn off SSID broadcast, and for added protection, enable MAC address filtering which allows only the MAC address/es of your wireless card/s to connect to your wireless router. 3. You could be getting interference from electrical sources such as air conditioners, arc welders, washing machines etc. If so, the power supply to the wireless routers and computers etc should be connected to a surge protection power board, better still connect your computer equipment to an UPS (Uninterrupted Power Supply). 4. Check the channels of the wireless routers and access points in your area and change the broadcast channel on your wireless router to an unused channel or one that is currently used but has the weakest signal strength. This will minimize interference with your wireless router from other wireless routers and access points in your area.

ANSWER : I have had the solid red light come on every so often. I would power cycle the nettalk and it would be find for a while, then go out again. The solution is to assign the nettalk device a STATIC IP that is outside of the range of ip addresses assigned by your router for DHCP.

Example, my linksys e1200 router by default assigns DHCP addresses starting at 192.168.1.100 and goes to 192.168.1.149. If you assign the mac address of the nettalk to an ip outside that range (that is not 192.168.1.1 because that is your router) like 192.168.1.20 it will solve this issue. whenever the nettalk connects to the router, it will always get 192.168.1.20, I think the nettalk can't handle getting different ip addresses from the DHCP server.

Then tTurn off the nettalk, then do a power cycle on your router.

Login to your Nettalk account and click on the voicemail tab on the left. Make sure to turn off your voicemail settings for your Nettalk device and save settings. Your answering machine should now pick up after 4 rings.