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Posted on Sep 20, 2017
Answered by a Fixya Expert

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HP 1315 paper load and scan problems

Every time I turn on my HP 1315, it feeds a sheet half way through, then stops, indicating a jam. If I remove this page, place no paper in the feed tray, and after it indicates an error, then select something to print; then put paper into the feed tray; then push the "On/Printer" button - it feeds and prints OK. - for that time.

Any suggestions???

  • fdenke Jun 20, 2008

    Before all else, I checked the paper feed path, and, after extracting a very small loose piece of paper, checked to make sure there are no obstructions, pieces of paper, or anything to keep a sheet of paper from passing all the way through the feed path.



    More info regarding my above problem: Today, if I load paper into the feed tray and turn on the printer, at times the printer appears normally ready, (quickly going to apparently being ready without all the usual noise I used to hear), and without feeding a sheet of paper half way through the paper feed path (as it did before) when paper is already in the paper tray. At other times, I hear a lot of activity in the printer when it is first turned on, which ends up by feeding a sheet from the paper tray half way through the feed path before turning on the error light, and the “stuck” page has to be removed.



    If I press the “Black - Start Copy" option on the 1315 printer, a sheet in the paper tray enters the feed path beyond the normal "stopping point" for beginning a print job, and the error indicator comes on. It then does a "scan", but the feed error prevents any printing, and the feed path has to be cleared.



    If I turn on the printer without paper in the tray, and wait until the usual activity noise terminates, then put paper into the paper tray, and select to print some pages, the printer works fine until the print job is through. It then ejects the last page printed (as normal), waits a bit, then runs a blank page half way through the feed path, and we are back to square one.

  • Anonymous Jun 28, 2008

    turn printer on. it grabs a sheet of paper feeds it 1/2 way through then stops, indicating a paper jam. turn power off remove back. clear jam. turn back on grabs sheet of paper feeds 1/2 way, then stops. clear jam. press resume. grabs sheet feeds 1/2 way then stops. error flashes indicating paper jam. feed wheels have been cleaned. back plate rollers have been cleaned. printer cartridge carriage bar has been cleaned and lightly oiled. even changed print cartridges just for kicks still not working. ready to throw it out the window.

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1 Answer

richie46

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  • HP Master 12,962 Answers
  • Posted on Sep 20, 2017
richie46
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I would perform a hard reset of the printer electronics and also reinstall the driver to see if the combination of these two procedures restores proper operation.

1 Related Answer

Anonymous

  • 3422 Answers
  • Posted on Jun 18, 2008

SOURCE: hp psc 1315 paper jam

Hi,



. Switch off the printer and disconnect the power supply. Allow any residual charge inside the all-in-one printer to dissipate before putting your hands or any metal tools inside the chassis.

2.
Pin down the exact location of the jam. The 3 hot spots for a jam are before a sheet completely leaves the paper tray, anywhere between the feed tray and print carriage or between the print carriage and output tray.

3.
Take off the front paper tray if the sheet jammed while still in the front area of the printer. If here, you should be able to see most of the paper.

4.
Pull the sheet with both hands and steady pressure. Do not tug as you might rip the paper, leaving a piece deeper inside the machine.

5.
Open the back panel to reach paper jammed between the feed-tray area and print carriage. Carefully remove the jammed paper.

6.
Use the carriage access door to get at a jam further inside the printer. You may need to remove the print carriage to get to the jam.

7.
Replace all parts and return any access panels to their closed and locked positions. Plug your printer back in and flip the power switch.

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Hi,



. Switch off the printer and disconnect the power supply. Allow any residual charge inside the all-in-one printer to dissipate before putting your hands or any metal tools inside the chassis.

2.
Pin down the exact location of the jam. The 3 hot spots for a jam are before a sheet completely leaves the paper tray, anywhere between the feed tray and print carriage or between the print carriage and output tray.

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Take off the front paper tray if the sheet jammed while still in the front area of the printer. If here, you should be able to see most of the paper.

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Pull the sheet with both hands and steady pressure. Do not tug as you might rip the paper, leaving a piece deeper inside the machine.

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Use the carriage access door to get at a jam further inside the printer. You may need to remove the print carriage to get to the jam.

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Replace all parts and return any access panels to their closed and locked positions. Plug your printer back in and flip the power switch.
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