HP PSC 2355 All-In-One InkJet Printer Logo

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Posted on Dec 16, 2017
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HP PSC 2355 All-in-one printer powers up but does not communicate anymore with the computer. The printer screen shows only the "HP Invent" start-up screen. The printer settings say the printer is offline. I cannot power-down the printer without disconnecting the power cord. How do I fix this problem?

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Dick Monti

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  • Master 344 Answers
  • Posted on Dec 16, 2017
Dick Monti
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Try this:

Disconnect the printer from the PC. You can plug the printer in to the elec. outlet, but don't turn it on yet. Then, download the software for this printer for the OS that you are using. Get it here:

https://support.hp.com/us-en/drivers/selfservice/hp-psc-2350-all-in-one-printer-series/390347/model/390349

Install the software. Be patient, follow the directions. Then, after the software is installed, reboot the computer. After the computer is restarted, reconnect the printer to the PC, and then turn on the printer. Windows should see the printer. If it asks you where the driver is, point to the folder where you installed the HP stuff. Or, Windows might find the driver automatically. Good luck.

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  • Contributor 3 Answers
  • Posted on Dec 16, 2017
Sean McCarthy
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I am not sure what your problem is with the power problem with the printer, but I might have an idea how you can fix your problem with communication. There is a web site called "DriverSupport.com" that has drivers that work. I must warn you though that they have a charge. If you don't cancel membership, they will charge $9.99 a month. I like the business, so I go ahead and pay the $9.99, as they keep all of my drivers up to date.

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5 Related Answers

Anonymous

  • 107 Answers
  • Posted on Jun 18, 2008

SOURCE: Installation of HP PSC 2355 Problem

Hi ,
if u want prosiger for installation of psc 2355 please follow the steps

  • frist u remove printer usb cable from CPU
  • uninstall all drivers & software of printer withc u try ...
  • insert installation cd in rom
  • start installation & follow the steps .
  • it will get massage looking for new hardware or please connect u r printer
  • please connect u r printer in online
  • make sure u r printer is power on before u connecting to u r CPU
  • it will get recocnised u r printer follow the instructions
  • get finish installation.
check in printers it will be install or not ...


if this information is useful for u please Rate me.............

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Marvin Fife

  • 328 Answers
  • Posted on Oct 25, 2009

SOURCE: i have a hp psc 2355 printer everytime i insert

Is it the same memory card each time? If so, try with a different memory card.
If it's with all the different cards, verify that there is nothing wrong with the connector that the memory card touches.
-=/ Daft Tech /=-

Anonymous

  • 87 Answers
  • Posted on Dec 24, 2009

SOURCE: print status: error - offline what does this mean

Printer status offline means that, the printer driver and the application has been installed, but the printer and it spooler services are idle

To resolve this issue:

Goto control panel, click on printers and faxes, a window will open showing you all the printers you have or have had. The current printer will have a checked mark. Highlight it and right click, you will see printer offline in the box, click it. That will turn the printer online and you can print.

Anonymous

  • 31 Answers
  • Posted on May 20, 2010

SOURCE: PSC 2355 All-In-One InkJet Printer: MY HP PSC 2355 printer is printing slow...

Hi,

Please perform the steps below and check

1. Right click on My Computer and go down to Properties.

My Computer is usually on your desktop or in the Windows Start menu. Click on the Advanced tab at the top of the screen.

2. Under the Performance section, click on Settings.

3. Click on the Advanced tab.

4. Under Processor scheduling click on Background Services. Click on Ok then Ok again.

If the issue still persists please get back to me with the Operating System of the computer


puertobori

Doctor PC

  • 7733 Answers
  • Posted on Nov 30, 2010

SOURCE: My HP PSC 2355 keeps making loud noises and

Try using the HP Print Diagnostic Utility in Windows - HP Customer Care (United States - English).

If you need more help come back.Post / thumbs / testimonial are welcome!

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Related Questions:

0helpful
1answer

I have a hp psc 2355xi and i have a paper jam issue after changing ink cartridges , no paper visibly jammed

hi there!

it may have damaged the feed mechanism, this usually happens when theres a paper jam and we just pull it out. try powercycling the printer (unpug power cord from the printer and from the wall outlet too) leave it for 2mins, plug it back in to the printer first then to the wall outlet. if that dont work, ive posted the link for that printer here, check out the manuals and troubleshooting steps too, they're all for free. you can also contact 800-HP invent or 800-474-6836.


http://h10025.www1.hp.com/ewfrf/wc/product?cc=us&lc=en&dlc=en&product=422000
0helpful
1answer

HP invent screen with scrolling bar continues forever and printer never powers up beyond this.

Please try disconnecting the power cable for a few minutes. Then, reconnect the power cable and try turning it on.
1helpful
1answer

My PSC 2355 is unresponsive, it will not turn off or on though the screen on the printer is on and says HP Invent.

Hi,

Step 1
1. Disconnect the power cord from back of printer ( when the printer is on)
2. Wait for 10 seconds and connect it back
3. Once the printer is up, try to turn off and turn on, it should work.

If this does not work,
Step 2
1. Disconnect the power cord from back of printer ( when the printer is on)
2. Wait for 10 seconds
3. While holding the power and cancel button on printer, connect the cord back.

It should work fine.

* Please rate this solution with Thumbs up and comment to help us improve providing support
1helpful
1answer

PSC 2355 All-In-One InkJet Printer: MY HP PSC 2355 printer is printing slow...

Hi,

Please perform the steps below and check

1. Right click on My Computer and go down to Properties.

My Computer is usually on your desktop or in the Windows Start menu. Click on the Advanced tab at the top of the screen.

2. Under the Performance section, click on Settings.

3. Click on the Advanced tab.

4. Under Processor scheduling click on Background Services. Click on Ok then Ok again.

If the issue still persists please get back to me with the Operating System of the computer


0helpful
1answer

I get an hp invent icon that just keeps loading and the printer never boots up! :-(

try to delete the printer from the device manager, remove the drivers from the control panel. then insert the cd for the printer before you plug the usb cable into the computer. the drivers for some printers must be installed before you connect the device to your pc.
0helpful
1answer

I would like to purchase a manual for my HP PSC

You can donwload the actual manuals and print them from here:

http://h10025.www1.hp.com/ewfrf/wc/manualCategory?lc=en&dlc=en&cc=us&product=422000&lang=en

If you want an actual printed manual you can order this from HP by calling 1-800-HP-INVENT but the content in the downloaded ones is identical.
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