I have a Duet WFW9150 that I think is balanced, but still vibrates pretty hard. I've checked it with a level and it looks good. I can not rock the until with my hands, but when it spins it shakes pretty hard. Is this "just the way it works", or do I need to be more precise with how it is balanced. If I need to balance it better, any suggestions?

SOURCE: drum off balance

Open washer's cover and look for a released or a malfunction shock absorber.

SOURCE: Washer shakes violently when spinning at high speed.

is the washer level and on solid surface both will cause machine to dance

onthethejob1

• 640 Answers
• Posted on Feb 07, 2009

SOURCE: Off-Balance Duet Washer

spin basket surport is defective..put unit in spin without clothes do it bang and clang,,sound like train ,or airplane,,if so contact whirlpool your under warrranty for spin basket..onthejob

SOURCE: Vibrating Whirlpool ghw9100lw2

At Lowes you can purchase foam rubber pads 4"X5" pack of two for $3.50. If walking forward and after cecking level and washer pads are tight, place half of one pad under each of the two front feet. Place the sticky side against washer feet. Solved my problem.

SOURCE: Whirlpool Duet washer is off balance.

My wife and I just purchased the Whirlpool 9400 series washer and dryer. We loved the pair, the installers came in and set them up ran them rather quickly and showed us the features and left. We put our first load into the washer, I will add, it was a rather large load, but nothing bigger than what the washing machine would handle. Started the washer up and walked away. About 30 minutes later we walk back into the laundry room to see and hear the washer rocking the pedastle door right out of the pedastle and then started to walk itself about 12 inches from the wall. This was very dangerous to us as we have a 14mth old. We immediatly called the store who sent another installer over. He again checked it for levelness and said that this is a known issue and that we should consider buying the cabrio or taking the washer and dryer off the pedastles.

So, to solve this issue, I'm sure you are all waiting. Infact, the washer was level, however, and this is what I found to be key, Lift the washing machine off the front legs, raise them up about a 1/4" higher than the back legs, this will make the washer uneven from front to back, but the other key is to make sure that the nut on the washer leg is all the way up and tight against the washer. In my user manual it said use a 17mm open end wrench to lock the nut against the washer, but my nut was a 14mm.

Again, make the front of the washer a little higher than the back and make sure all the nuts that are on the washer legs are tight against the washer or pedastle.

My washer went from the house ********, to the thing that doesn't make any noise at all.