Follow these steps to resolve the error message. It might not be necessary to complete each step to fix the issue.
Step one: Disconnect all data cables and devices from the HP product
Step two: Turn the HP product off and then on
CAUTION:
Do not disconnect the power cord during this step.
Figure 1: USB connection
Figure 2: Parallel connectioWhen I turned on my printer today all the lights - c01369986.jpg="/uploads/images/c01369986.jpg" alt="c01369986.jpg" class="h_mi" />
) to turn ofWhen I turned on my printer today all the lights - c01602202.gifuct.
) to turn on the HP product.
) to turn off the product.
) to turn on the product.
If the power supply When I turned on my printer today all the lights - c01369984.gifnnected to a When I turned on my printer today all the lights - c02020663.gif, the product uses a power module
. The power module might have a permanently attached power cord, or the power cord might detach from the power module. The term power module
refers to both the power module and the power cord.
Figure 4: Power module
IMPORTANT
If the product uses a power module, make sure that the power module
part number is the same as the part number listed in the User Guide to
ensure you have the correct power module. If the part numbers do not
match, replace the power module. Go to the
How to Buy HP
page to purchase the replacement power module for your product.
Step five: Check the electrical connections and outlet
NOTE:
If
the prodWhen I turned on my printer today all the lights - c01602202.gifwer module with a detachable power cord, unplug
the cord from the power module, and then plug it into the power module
again.
) to turn on the product.
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