Go to Dell.com and click on the technical support link. Choose the Support for Home Users and then click on Drivers and Downloads. Choose to input your service tag (can be found on the bottom of your laptop, if not then choose the model) and then your shown the drivers for your OS. Click the blue circle with a white down arrow beside Audio and then click the download. Download and then install the Crystal driver and when done reboot. You should have sound now.
Cheers!
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