SOURCE: LG Shine key pads not working at all!
Possible any of your keys are sticked. may be on keypad or in side keys. Check those first.
SOURCE: water damage LG Shine
This may sound crazy, but it has worked for every phone me or my friends have had water damage to.
Take the phone apart as far as you can go (like take off the silver plate backing and take out the battery, and simcard) and place it on a dry rag and put it in the oven. Then heat the oven to its lowest setting. My oven can go as low as 175 degrees, so what I did was to open the top a little bit to let the heat out. Believe it or not, this heat shouldn't ruin the phone, but only dry up the water that is blocking the circuits. Be very careful though. The ideal temperature is about 125 degrees.
Considering water boils at 212 degrees, it SHOULD take more heat than than to actually damage your phone. Leave it in the oven, turned off, for 24 hours or longer. Give it some time... be patient. Then try turning it back on. It has worked for me and my friends, as of now we are 5/5.
Good luck.
SOURCE: front keys will not work on my lg env2
Mine does the samething. Call customer support and let them know your phone is not working and you need a replacement. Mine is getting replaced. Mine started as just the "ok" button now it's moved to the 4-5-6 row. very frustrating.
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