Frozen Drive Do you offer data recovery services on external drives purchased through Best Buy.

It's likely your external drive developed a fault. You could try data recovery software yourself. But the quickest and easiest way I can suggest to recovery your files is an online data recovery service like http://FreeDataRecovery.us

They offer both remote data recovery and do-it-yourself data recovery advice.

Consider a low cost data recovery service such as http://FreeDataRecovery.us

They do remote access data recovery over the internet and also offer do-it-yourself data recovery advice.

I would suggest http://FreeDataRecovery.us

They offer both online data recovery and do-it-yourself data recovery services.

I'd recommend that you try asoftech data recovery which is one of the best file recovery program
http://www.asoftech.com/adr/

use asoftech data recovery program to scan your external hard drive and then recover lost files. you can find it from facebook
http://www.facebook.com/pages/Asoftech-Data-Recovery/290956907592436?sk=info

This software scans all storage space on external hard drive and then join pieces together to recover files. So even virus affected your file table, and put virus to boot sector, the program can still be used to recover your files. Asoftech data recovery software will recover deleted files emptied from the Windows Recycle Bin, or lost due to the format or corruption of a hard drive, virus or Trojan infection, unexpected system shutdown or software failure.

you can recover data from hard drive with asoftech data recovery program.
http://www.facebook.com/pages/Asoftech-Data-Recovery/290956907592436?sk=info

the data is corrupted but if its very important you can choose to send the drive to one of the data recovery companies and get the data recovered for more info on the various companies that would provide such services and their charges for the same please check this link:
http://www.datarecoverycompanies.com/

try to find the software you had with it when you purchased it run the software again

Since you are comfortable with working inside your computer, the best thing to do now is to purchase an external enclosure for your type of hard drive, SATA or EIDE.

Alternately you can use a live linux cd, boot up with that, and transfer your data to an external drive.

Once your data is safe, try booting to the Windows cd and attempt a repair installation.

And finally, yes, hard drives can go bad in 2 years or less.