Hello, I am with Motorola and have a MC5590. The scanner function does not appear to be working. I have version 6.5. Do you have an instruction set that can test the functionality of the scanner? Thank you very much Glenn

Hi

Contact Motorola Solutions Get Support or Zebra Technologies
Support Downloads. They aren't helping on FixYa yet so it is best to reach out directly.

Mark
Motorola Mobility Support

Contact Motorola Solutions: portal motorolasolutions com

The ability to copy and paste information using the Motorola MC55 scanner may depend on the operating system and software being used. If the MC55 is running on a Windows Mobile operating system, you can use the following steps to copy and paste information:

1. Scan the information you want to copy.
2. Tap the Start button to access the Start menu.
3. Tap the Edit button.
4. Tap the Copy button.
5. Tap the Start button again to return to the Start menu.
6. Tap the application or screen where you want to paste the information.
7. Tap the Edit button.
8. Tap the Paste button.

If the MC55 is running on a different operating system, the steps for copying and pasting information may vary. Please consult the device's manual or user guide for specific instructions.

This is quite a common problem on all Symbol/Motorola devices. It's a popup that occurs, but is always cured by a warm or cold boot. It does not cause any issues with the device. I've always thought it was an issue with the fusion API, but not confirmed.

Just reboot and ignore

If you need any more help then please do not hesitate to contact us:-

[email protected] or TEL +44(0)1202 620955

http://www.biastechnology.com/

1-847-576-4000 IS MOTOROLA SUPPORT FOR CUSTOMERS

This device does not have the phone fuction, but you can still use some kind of 3rd party VoIP client for voice commucation. As the device is equipped with the Wireless LAN fuctionality.

DataWedge is an Application provided by Symbol/Motorola to enable the scanning module also for application without the driver. Scanned barcode is sent like an usual keyboard input.
There can be just one active application using the barcode scanner. If you are running DataWedge, you would need to stop it before starting any other application with built-in scanner drivers.
To stop DataWedge just click on the barcode icon in a right down corner and select - Disable DataWedge

You would need to configure the MC55 for the specific barcodes and lengths, there are some defaults values preinstalled. You can change them in the settings of your Scan Application.

Hello,

download the datawedge file for the mc55. Its probably not loaded and configured. Once you have this file on the device and you need additional information please let me know

Here is the version 3.1.7
http://support.symbol.com/support/search.do?cmd=displayKC&docType=kc&externalId=12465&sliceId=&dialogID=162320658&stateId=1%200%20162316370


[email protected]

The camera and scanner on the MC55xx share the same interrupt. While Datawedge 3.x is running, it has control of both devices and causes the behavior you're seeing. If you stop Datawedge before starting up the camera app (for example), it'll work just fine.

Why Motorola thought interrupt sharing for two commonly used hardware devices is a good idea, I'll never know.