Fatal cartridge errors (i.e. "Refer to device documentation to troubleshoot", along with the famous "Incompatible Cartridge" error message), typically signifies the HP 901 ink cartridge is suffering from internal electrical (micro-electronic) damage. You can bypass these cartridge error (temporarily in most cases) and run a cartridge health diagnostics check, via the 2 service procedures below: HP Officejet J4500 J4600 4500 Cartridge Error Bypass -- HP 901 Cartridge Errors: http://www.youtube.com/watch?v=I4-m_RLdRE4 HP Officejet J4500 J4600 4500 Printers Tap 41 Diagnostics -HP 901 Incompatible Print Cartridges: http://www.youtube.com/watch?v=S6uATgXxQlE (please note this is a service test, the printer will attempt to print the tap 41 pattern, whether the cartridges are good or bad):
HP 901 Ink Cartridge Care Tips - Everything you need to know:http://www.youtube.com/watch?v=jTtNj6rN4g4
Hi
check expire date on cartridge
perhaps you need to replace it
or clean it from maintenence menu
of your printer
In case I had help you pls vote me
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