Can not get sansa to re synch with my sansa. I have tried all the troubleshooting types from rhapsody and it still wont download getting same error message , trouble obtaining devices certificate.
Umm..try to format the device sing the device itself or windows media player...if that doesnt work..You can try to reset the device by pressing the power button for about 15 to 20 seconds..if that doesnt work I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376
The number for sandisk is 1-866-726-3475
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Thank you
Computerrep
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