Canon PowerShot SD850 IS Digital Camera Logo

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Posted on Nov 05, 2010
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Canon sd850 IS lens error - Canon PowerShot SD850 IS Digital Camera

2 Answers

Anonymous

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  • Contributor 5 Answers
  • Posted on Dec 05, 2010
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A lens error restart camera message would mean the camera just needs to be repaired. Something happened with the lens on the camera. A site that is excellent for help with the powershot models is www.camerasandparts.com All they work on are the Canons and they are not expensive at all. Your lens error repair thing is right on their site for the SD850. Hope that helps, that's where many go for help on these cameras, they're great for the powershots.

  • Anonymous Apr 05, 2011

    It may be possible to insert a feeler gauge or better yet crisp flexible plastic in around the three parts of the lens barrel. Maybe that will let you get under whatever gigantic clod of grit is wedging the lens tight. The smallest, inner ring(for the part of the lens that extends out the farthest from the body) is only 8-10mm deep and the next two are deeper.
    After trying that sort of thing, as well as general beating and assorted ways of turning on multiple buttons etc our SD850IS still wouldn't open. We pulled the outer ring off by slipping a feeler gauge in and around it to release the adhesive. Twisting the next 'cap-ring' (round with the semi rectangular opening in the center) counterclockwise released it and exposed the two lens covering flaps. I took one flap out to have an intact one left to compare too. While I did take them out, what worked was prying the lens out by one of the little bosses, the nub, that held the cap-ring in. It responded to a moderate pull.
    Maybe the speck I saw on the barrel was the culprit. In any case I wiped it clean and reinstalled the battery. It has now cycled properly with the battery reinstalled and is working again.
    p.s. the springs on this model are different than what I saw on the article about the A1000. The spring wraps around the pivot post. Before pushing the flap all the way down on the pivot post you will want to catch one end of the spring arm on the post that drives the flaps to open and close. You may hold the end of the spring with a toothpickk to hook it over the post or you may catch the post by twisting the flap a millimeter extra before pushing it all the way down on the pivot post.

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  • Master 6,831 Answers
  • Posted on Nov 09, 2010
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Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance. Also, please be so kind to let me know if you found this helpful.

Regards
Andrea

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5 Related Answers

cheenu26

  • 1 Answer
  • Posted on Jun 19, 2008

SOURCE: Canon SD 850 says lens error,

Hi,
I bought a canon SD 850IS before 15 months back and now i'm getting "LENS ERROR". I didnt damage by dropping down or handling roughly and also i didnt used much.when i start my camera it showing LENS ERROR.... Is there any way to fix this issue by my self or should i take to canon service center?
Please help me....
Thanks in Advance,
Srinivasan.G

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Anonymous

  • 217 Answers
  • Posted on Nov 12, 2007

SOURCE: lens will not close

Defective mechanism, a stucked mechanism is present. camcorder are smart it can detects error and shuts down itself for safety. earlier models dominoes the defect if the user is not quick enough to react when something goes wrong with the camera. You need professional service to fix it.

Anonymous

  • 489 Answers
  • Posted on Oct 10, 2008

SOURCE: lens error restart camera but

Hi

Your lens is defective needs to be cleaned, repaired or replaced. If you got sand in the gears it will definitely jam up the lens! Sometimes you can tear down the lens and clean out the sand, and if none of the gears are damaged the lens will then work properly again.

There are online places that will do it for a decent price and there are others that overcharge by way too much.

I know this because I OWN ONE that charges a reasonable price to do the repair! (Google 'darntoothysam')

Just let us know if we can help! Good luck from

Darntoothysam com

Thomas

t00nz

CameraR

  • 4738 Answers
  • Posted on Jun 09, 2009

SOURCE: lens error , restart camera

Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

kakima

  • 102366 Answers
  • Posted on Feb 18, 2010

SOURCE: When I try to turn on my Canon PowerShot SD850 IS,

This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

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Related Questions:

0helpful
1answer

I have a canon power shot SD850 camera and when i turn the camera on it tells me hit the reset button and I can not find it on the camera

Are you certain that it's not saying instead "lens error, restart camera"? If it is, lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...Here are some troubleshooting steps that you can try that may (or may not) correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty (or repair cost approaches that of the camera), they're worth that try. Some of the later steps do involve some risk to the camera, so carefully weigh your options before deciding to conduct them.
0helpful
1answer

My Canon PowerShot SD850 IS has a lens that is stuck in the extended position. I get a screen that says lens error, restart camera, but when I try to connect to the software, I get a screen on the computer...

Don't play around with that lens, you can do more damage to the camera and focus with some of the stuff people tell you to try. Your camera just needs to be serviced and you'll be working great again. The shop that specializes in service for the powershots is: camerasandparts.com They're amazing if you need a hand with one of these, that's all they deal with. They have your exact SD850 Lens Error, Restart Camera problem on their site. Good luck, they're the place for help with a powershot, best of luck with it.
0helpful
1answer

My SD850 Canon says Lens Error restart camera. I have tried to turn it on/off numerous times taken out the battery and sd card. Is there anything else I can try

Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ... Unfortunately, many cameras that fall prey to this can only be corrected by professional repair. But, here are some things that you can do that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty, they're worth a try.

1helpful
1answer

When I try to turn on my Canon PowerShot SD850 IS, I keep seeing: Lens Error, restart camera. Is there anything I can do to fix it, or must it be replaced? Thanks so much!

This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
0helpful
1answer

Lens error

that could be the lens cover not opening all the way, try and look at the lens as if you were doing self-portrait, and power on. if lens cover opens all the way but lens doesn't come out, the lens might be stuck or motor broke.
0helpful
1answer

Lens error , restart camera powershot SD850 IS

Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
1helpful
1answer

Well I dropped my Canon PowerShot® SD850 IS on the bathroom floor!

You need to take it to a camera shop for servicing, this is not something you're going to be able to solve at home
1helpful
1answer

Lens will not close

Defective mechanism, a stucked mechanism is present. camcorder are smart it can detects error and shuts down itself for safety. earlier models dominoes the defect if the user is not quick enough to react when something goes wrong with the camera. You need professional service to fix it.
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