I cannot get the washer to run completely through ANY cycle. it stops and flashes F-1 and other flashing areas. The door gets locked and clothes are trapped in the washer. How do I try and fix this problem on my own? I do not have the owners manual for the washer and dryer. Help???

Suggestion: Unplug washer from mains. Open up the machine, disconnect and refit all connectors with wires one by one. Could be some loose connection somewhere. Also helps in the long run

Click if helped.

It's time to unplug the power and let the electronic panel reset.

Hello, welcome to FixYa.

In order to perform a "clean" on the HE2 is as follows...Read these instructions completely before beginning the cleaning process.
**If necessary, the cleaning cycle may be interrupted by pressing STOP. This will stop the cycle. A RINSE/SPIN cycle must then be run to thoroughly rinse the remaining bleach from the unit. Failure to do so will cause damage to the unit and clothing added to the next cycle.**

Begin procedure

1) Open the washer door and remove any clothing or items from the washer.

2) Be sure the door is closed.

3) Open the dispenser drawer and immediately add 2/3 cup (160 mL) of liquid chlorine bleach to the bleach compartment.

NOTE: Do not add any detergent to this cycle. Use of more than 2/3 cup (160 mL) of bleach will cause product damage over time.

4) Be sure dispenser drawer is closed.

5) Select the CLEAN WASHER cycle.

6) Press START.

NOTE: The basket will rotate, then the door will unlock, lock again, and then the cycle will continue. The machine will not fill, but the basket will rotate while the washer runs a short sensing cycle. This will take approximately 3 minutes.

7) The cycle will determine if clothing or other items are in the washer. a) If no items are detected in the washer, it will proceed to step 8. b) If any items are detected in the washer, all cycle lights will flash and "rL" or "F/34" will be displayed. Associated LED status lights will remain lit. The door will then unlock. Press STOP to cancel the failure code. Then repeat steps 1, 2 and 6 to start the cycle again.

8) Once the cycle has begun, allow the cycle to be completed.

9) After the cycle is complete, leave the door open, slightly, to allow for better ventilation and drying of washer interior.

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Hi


The light is flashing due to the door lock error. The door lock is activated as the machine experienced an error or was stopped in middle of a cycle. Or the door was being pulled while the machine was running a cycle. Try unplugging your washer and restart the washer to check if you are still getting the same blinking light. If error is still not resolved then start the rinse/spin cycle & stop the cycle, now press and hold the cancel button for 5-10 seconds. However, if you are still not able to get the door open then you'll need to open the door manually by disassembling the washer.
Hope this helps... Please post back for any further assistance.

Daniel

Unplug It and that will let it drain, and the door will unlock after it drains. About thirty seconds.

Hi


The light is flashing due to the door lock error. The door lock is activated as the machine experienced an error or was stopped in middle of a cycle. Or the door was being pulled while the machine was running a cycle. Try unplugging your washer and restart the washer to check if you are still getting the same blinking light. If error is still not resolved then start the rinse/spin cycle & stop the cycle, now press and hold the cancel button for 5-10 seconds. However, if you are still not able to get the door open then you'll need to open the door manually by disassembling the washer. Please post back for any further assistance.

Daniel

DOOR SWITCH ERROR

If the door has not been opened for 3 consecutive cycles or the door switch is open while the door is locked for more than 5 seconds.

Possible Causes/Procedure

-Door not opened during 3 consecutive cycles.

1. Open and close the door.
2. Verify CCU operation by running a Diagnostic Test or any cycle.

-Door switch open while door is locked.

1. Push the door and check if it is completely closed.
2. Verify CCU operation by running a Diagnostic Test or any cycle.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.%%%%

FL:
Failed to lock.

Trigger:
Door lock monitor switch in door lock mechanism unable to communicate to control board the door is locked.

Action to be taken:
1.Check wire connections in harness leading from machine control board to door lock mechanism.
2.Check solenoid and door lock enable switch in door lock mechanism.
3.Replace responsible component.

If you need to open the door.
Maytag's Neptune washer has a latch and lock on the door. If this lock fails to open when the cycle is finished. You can rescue your clothes by:
1) Remove the bezel from the soap/bleach/fabric softener dispenser.
2) Locate the red cord near the right front corner of the dispenser opening. Pull on this red cord. This will unlatch the door so you can rescue your laundry. Then call for service.


Best of luck, Any questions just ask

remove lower panel reach up to lock area and pull down on tab to release door remove as much water as possible go back to bottom and turn pump clean out to left HAVE PLENTY OF TOWELS HANDY..clean pump trap out and reinstall

i havnt seen any flashes on this id look closley at what your putting in the washer as there is nothing in the unit its self as far as mfg that will cause this also try this 1. Open the washer door and remove any clothing or items from the washer.
2. Inspect the gray colored seal/bellow between the door opening and the basket
for stained areas. Pull back the seal/bellow to inspect areas under the seal/bellow.
3. If stained areas are found, wipe down these areas of the bellows using the following
procedure:
a) Mix a dilute solution of liquid chlorine bleach and water (3/4-cup bleach in
1 gallon of warm tap water).
b) Wipe the seal/bellow area with the dilute solution.
c) Let stand 5 minutes.
d) Wipe down area thoroughly with a dry cloth and let the washer interior air dry.
e) Please note:
- Do not use bleach at full strength for cleaning surfaces.
- The use of rubber gloves is recommended when cleaning for prolonged
periods.
4. To begin the clean out cycle, do the following:
a) Open the washer door and remove any clothing or items from the washer.
b) Be sure door is closed.
c) Open the dispenser drawer and remove the detergent divider from the main
wash detergent compartment. See the Use and Care Guide for instructions.
No additives will be added at this time. You will be required to add them at a
later step.
- For Whirlpool Duet, select the “Power” button.
- For Kenmore Elite HE products, move to the next step.
d) Select the “Normal” wash cycle.
e) Select the hottest wash water temperature available, (not all temperatures will
be available).
f) Select the highest spin speed available.
g) Select the additional or 2nd Rinse option (if available).
h) Press and hold the “Start” key for 2 seconds. The door will lock and filling will
begin. NOTE: The water will dispense for a moment, then the door will unlock
and re-lock and the cycle will continue.
i) Once the filling has begun again, open the dispenser drawer and immediately
add 1 cup liquid chlorine bleach to the main wash detergent compartment.
The liquid chlorine bleach should immediately flow through the dispenser.
NOTE: Do not add any detergent to this clean out cycle. Use of more than 1 cup of
bleach per month will cause product damage over time. Addition of bleach without immediately
starting the will cause damage to the product over time
5. Once the clean out cycle has begun, allow the cycle to completely run.
6. After the clean out cycle is complete, leave the door slightly open/cracked to allow
for better ventilation and prevention of future odor issues.
7. If you removed the detergent compartment divider, be sure to replace the divider
to the correct position.
NOTE: If necessary, the clean out cycle may be interrupted by pressing the “Pause/
Cancel” button. This will stop the cycle. A “Rinse and Spin” cycle must then be run to
thoroughly rinse the remaining bleach from the unit. Failure to do so will cause damage
to the unit and clothing added to the next cycle.
In addition to the clean out procedure, always do the following to prevent future odor
issues.
1. Use only High Efficiency (HE) detergent.
2. Leave the door slightly open after each cycle to allow for better ventilation and
drying of washer interior.
3. Repeat this clean out procedure only on a monthly basis, if necessary.