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Posted on Nov 02, 2010
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My itunes wont install so i got on to google to ask how to make it work it told me to uninstall everything from apple so i did except itunes it wouldnt let me and then it asked me to download itunes 64-bit and an error came out saying that i have to verify that i have access to the file i dont know whatto do?

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Mike Hidlay

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  • Posted on Nov 02, 2010
Mike Hidlay
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Sounds like itunes is corrupted. and your OS is not 64-bit so it will error off. Try to find a newer version of itunes and install it.

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1helpful
1answer

Nothing comes on the screen, it does not conect to the computer, it seems dead

I found this solution to work. Try this first:
a) Get Windows to restart the drivers:
- disconnect your USB device and close ITunes
- connect your USB device
- if ITunes loads, close it.

b) File explorer:
Open File explorer and browse to
C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
In that folder there should be a set of files named "usbaapl64...."
right click on the one ending in "INF"
Select Install. It's very quick.
remove the USB device

c) Restart the computer.
When you login again, load ITunes before you attach your USB device.
d) If still not works, try re-install iTunes. Go into the Unstall Programs (in Control Panel) and uninstall everything that says Apple, and uninstall Bonjour. With the fresh install of iTunes, everything came back and is should work. Hope it helps.

f) If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job
http://www.reviewstown.com/itunes-alternative.html
0helpful
1answer

Apple iPod nano dosen't connect with i tunes solution plzzzzz

I found this solution to work. Try this first:
a) Get Windows to restart the drivers:
- disconnect your USB device and close ITunes
- connect your USB device
- if ITunes loads, close it.

b) File explorer:
Open File explorer and browse to
C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
In that folder there should be a set of files named "usbaapl64...."
right click on the one ending in "INF"
Select Install. It's very quick.
remove the USB device

c) Restart the computer.
When you login again, load ITunes before you attach your USB device.
d) If still not works, try re-install iTunes. Go into the Unstall Programs (in Control Panel) and uninstall everything that says Apple, and uninstall Bonjour. With the fresh install of iTunes, everything came back and is should work. Hope it helps.

f) If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job
http://www.reviewstown.com/itunes-alternative.html
0helpful
1answer

Error message when logging into ITunes and audio will not play. "Itunes has detected a problem with your audio configuration. Audio/video playback may not operate properly." I have searched...

you should uninstall audio drivers then install the updated drivers for your audio.

then un-install iTunes and its all apple product using revo un-installer. that will ask to remove all the registry so while uninstalling the programme select all and delete them.

then download and install latest iTunes.

it will start working.

if it doesn't you can restore your computer to a previous date on which your itunes was working properly.

to do so.

click on Start >>>All Programms>>> Accessories>>System Tools>> System Restore>> Select the Date and Restore your Computer.

Enjoy!!
2helpful
3answers

I-Tunes error 306

the problem stems from safari not being able to access the internet. problem with safari was internet settings. mine was it wasn't on the weindows firewall exceptions list. as soon as i added safari to the exceptions list, it connected no problem and itunes store started working again. hope this helps you..

if you need steps to doing this let me know ill post them up for you
0helpful
1answer

My itunes just stopped working one day and now i can not reinstall it on my computer

Learn how to completely uninstall iTunes, QuickTime, and other essential software components from your Windows XP PC.
How ToFor Windows Vista or Windows 7, see this article.
Expand All Sections | Collapse All Sections
In some rare instances, it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
  1. iTunes
  2. QuickTime
  3. Apple Software Update
  4. Apple Mobile Device Support
  5. Bonjour
  6. Apple Application Support (iTunes 9 or later)
Important: You may see various alert messages if you uninstall these applications in a different order or only uninstall certain components.
For detailed steps on removing and reinstalling iTunes and related components on Windows XP, refer to the following steps:
Removing iTunes Note: iTunes Store purchases or songs imported from CDs are saved in your My Music folder by default and are not deleted by removing iTunes.
  1. Quit iTunes.
  2. From the Start menu, choose Control Panel.
  3. In Control Panel, open Add or Remove Programs.
  4. Select iTunes from the list of currently installed programs, then click Remove.
  5. When asked if you would like to remove iTunes, select Yes.
  6. After the uninstallation is complete, do not restart your computer if you are prompted to.
  7. If other program entries were listed for iTunes in Add or Remove Programs, remove those as well.
  8. In Add or Remove Programs, remove any iPod Updater applications that are listed in the same fashion as iTunes was removed.
Removing QuickTime
  1. Quit QuickTime Player.
  2. From the Start menu, choose Control Panel.
  3. In Control Panel, open Add or Remove Programs.
  4. Select QuickTime from the list of currently installed programs, then click Uninstall.
  5. When asked if you would like to remove QuickTime, click Yes.
  6. After the uninstallation is complete, do not restart your computer if you are prompted to.
  7. If other program entries were listed for QuickTime in Add or Remove Programs, remove those as well.
Removing Apple Software Update
  1. Quit Apple Software Update.
  2. From the Start menu, choose Control Panel.
  3. In Control Panel, open Add or Remove Programs.
  4. Select Apple Software Update from the list of currently installed programs, then click Uninstall.
  5. When asked if you would like to remove Apple Software Update, click Yes.
  6. After the uninstallation is complete, do not restart your computer if you are prompted to.
  7. If other program entries were listed for Apple Software Update in Add or Remove Programs, remove those as well.
Removing Apple Mobile Device Support
  1. From the Start menu, choose Control Panel.
  2. In Control Panel, open Add or Remove Programs.
  3. Select Apple Mobile Device Support from the list of currently installed programs, then click Uninstall.
  4. When asked if you would like to remove Apple Mobile Device Support, click Yes.
  5. After the uninstallation is complete, do not restart your computer if you are prompted to.
Notes: Do not manually delete the Mobile Device Support folder located at C:Program FilesCommon FilesApple. Use Add or Remove Programs as described in the steps above.
Removing Bonjour
  1. From the Start menu, choose Control Panel.
  2. In Control Panel click "Add or Remove Programs."
  3. Select Bonjour from the list of currently installed programs then click Uninstall.
  4. When asked if you would like to remove Bonjour click Yes.
  5. After the uninstallation is complete do not restart your computer if you are prompted to.
Removing Apple Application Support (iTunes 9 or later)
  1. From the Start menu, choose Control Panel.
  2. In Control Panel, open Add or Remove Programs.
  3. Select Apple Application Support from the list of currently installed programs, then click Uninstall.
  4. When asked if you would like to remove Apple Application Support, click Yes.
  5. After the uninstallation is complete, do not restart your computer if you are prompted to.
Verify iTunes and related components are completely uninstalled
  1. Restart your computer.
  2. After the computer restarts, open Local Disk (C:) located in Computer or whichever hard disk your programs are installed on.
  3. Open the Program Files folder.
  4. Right-click the iTunes folder, choose Delete, and choose Yes when asked to confirm the deletion. Note: This folder may have already been deleted if iTunes was successfully removed.
  5. Right-click the iPod folder, choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
  6. Right-click the QuickTime folder (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
  7. Right-click the Bonjour folder (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
  8. Open the Common Files folder.
  9. Right-click the Apple folder (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
  10. Open Local Disk (C:) located in Computer or whichever hard disk your operating system is installed on.
  11. Open the Windows folder.
  12. Open the System32 folder.
  13. Right-click the QuickTime file (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
  14. Right-click the QuickTimeVR file (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
  15. Right-click the Recycle Bin and choose Empty Recycle Bin
Reinstalling iTunes and related components After verifying that iTunes is completely uninstalled, you should download and install the latest version of iTunes.
Additional Information iPodService.exe Alert Follow these steps if the message, "Cannot delete iPodService.exe: It is being used by another person or program" appears when you try to delete the iPod folder.
  1. Make sure that iTunes and the iPod Updater utility are not open.
  2. Press and hold Control-Alt-Delete. Select Start Task Manager.
  3. Click the Processes tab.
  4. Locate "iPodService.exe" in the list.
  5. Click "iPodService.exe" and choose End Process.
  6. Quit the Task Manager.
0helpful
1answer

I am trying to download itunes onto my laptop but it wont let me download more than 76%

you sure your problem is the 'download' part?? or is it the installation part??

if it's the download part I would suggest for you to attempt to download the installation file in another computer, put it on the thumb drive and bring it over to the laptop where you want to install the itunes.

if you have problems installing itunes you probably may want to uninstall
the following programs and in the following order
  1. iTunes
  2. QuickTime
  3. Apple Software Update
  4. Apple Mobile Device Support
  5. Bonjour
  6. Apple Application Support (iTunes 9 or later)
if you can't uninstall them with 'add and remove programs', I would suggest to use this windows uninstaller and clean up utility

only once you have uninstalled all the programs above, run the itunes installer and all the programs updated will be installed one at a time.

hope this helps

0helpful
2answers

Itunes 9.0 on XP computer...itunes store does not work correctly

maybe something changed with your isp...
you might have to uninstall your firewall, norton actually still works if its disabled or stopped (wtf...) and sometimes its just apple being a Dumb***
0helpful
1answer

My itunes wont open

try floola

google it

www.floola.com
0helpful
1answer

Itunes wont play purchased songs

I have OS X on my Mac.
Quit all applications except Finder. Open Finder and choose Go...Go To Folder Type /Users/Shared/SC Info and click Go
(View as columns)
Select the SC Info folder and move it to Trash
Restart the computer and open Itunes
Everything worked fine after for me
0helpful
2answers

Iphone

Reinstall iTunes - quickest way to fix this problem. If this does not work, uninstall iTunes and Quicktime. Reboot. Reinstall iTunes.
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