Soap dispenser door opens, but soap is still stuck in the dispenser at the end of the washing cycle. Tried to make sure nothing blocks the door; dishwasher powder is new. what else can I try?

Has the dispenser door open at end of cycle. If dispenser door is open but not fallen down to the tub means most likely the water arm pressure is not good enough to get flush down to the tub.

Door not open means dispenser failure or control board not giving power to dispenser at right time. In some cases dispenser door is stuck with harden earlier soap so it cannot open completely in the cycle.

Why not when opening the door at end of cycle, listen to dispenser area to see the flapper opening while you are opening the door. That means dispenser not opening properly in the cycle.

This issue is a hard solve sometimes. Don't wont to spend the money, then just use the tablets and through them in the tub in the beginning and say good bye to dispenser.

Hi leeroyf - If the soap is not dispensing all the way out then usually the sprayer arms are not able to reach that area of the unit and door. I recommend making sure that the area is clean of dishes to try to prevent this issue because it sounds like something is blocking it and that the dispenser door is not stuck. Using the correct of amount of soap is also helpful. However, if problem proceeds then I suggest contacting a professional to move forward accurately since it may be having an issue with the wiring connections to dispenser and control.

I have the same dishwasher, have for about 2 years. It took me about a month to figure this out... But, you cannot run it with the flatware rack hanging on the bottom dish rack, you have to move it to hang on the door and you cannot have anything in the compartment under the soap dispenser that is tall enough to block it from opening. Annoying design for sure!

IF THE SPRAY ARMS ARE ROTATING THEN THE SOAP SHOULD BE DISSOLVED AFTER THE DISPENSER OPENS. IS SOMETHING BLOCKING THE DISPENSER DOOR FROM OPENING COMPLETELY WHEN YOU CLOSE THE DOOR TO WASH. EITHER THE DOOR IS BLOCKED OR NO WATER IS REACHING THE DISPENSER.

Yes that's normal for that machine. The soap has to be washed out of the soap drawer by the top spray arm turning, and that's usually the problem - the arm isn't turning. Check both spray arms for blocked jets at the very end - remove blockages with a pin and water flow from tap. In the worst case, you may need a new spray arm - but they are usually cheap.
More points to remember - on a rapid 30 minute wash program only, if you are using wash tablets, don't put them in the soap drawer as there wont be enough time for them to dissolve. put the tabs in the cutlery basket. Also - a dishwasher is not a garbage disposal unit, and uneaten food must be scraped of plates before putting them in the dishwasher. Run a dishwasher cleaner through now and then, or do a full program wash with nothing in the machine to clean it out and to keep spray arms clear.

I had the same problem once. Make sure nothing is stacked in front of the soap dispenser when you close the door. Slowly close the door and follow the soap dispenser to make sure it has enough clearance to open.
Let me know how it goes.
Regards,

Be sure that nothing on the top rack is interesting with the door opening. Next place in unit in the wash mode. Let it fill and start washing. Open door and you should have water standing just below the lip on the wall of the unit below the lower rack. If so you are full of water.

Next is to ensure your washer rotating arms are not plugged. The very end of the upper and lower arms spray on the door to wash the soap out. If the are contaminated you will have to remove them and clean the out.

Lastly, the dispenser is operated by what is called a WaxMotor. Simply put it is a small amount of wax contained in a tube with a piston inserted. There is then a heating element around the tube. When it appmys heat the wax expands and pushes on the piston which I turn releases the door to be opened by its spring.

These can go bad and open too late in the machines cycles. It is located in the door and unless you are quite handy I would recommend a qualified technician.

Make sure that there is nothing blocking the soap door from opening fully when the dishwasher is shut. This happened to me and I also thought that the soap door was opening during the cycle when it actually only partially opened during the wash and then popped open fully when I opened the dishwasher at the end of the cycle. So some, but not all, of the soap was used.

its either the dispenser or the timer/pcb.

do you have a salt unit fitted. I had the same problem and the repair guy had to replace the salt unit as it was blocked up. Failing that it might be the board not opening the solenoid to allow the water to be jetted through the soap dispenser.