Venturer is a no-name brand manufactured in Indonesia from older Samsung chips and it's not officially supported by the remote of your box. You can do 2 things:
1. try to make it work: try first all the codes for Samsung tv's; if none of them work you have a last option- do a code scan, maybe one for another tv will match.
2. just set the volume of the tv at a higher volume and leave it there and use the volume control from the box remote in the normal way.
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