Question about Sony CRX880A CD-RW/DVD-ROM Combo Drive

2 Answers

Drive not recognized driver missing or currupt

Drive not recognized driver missing or currupt error 39 computer: dell inspiron 1420 windows 7 I replaced disc drive...same problem

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a registry problem

Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

hope this helps

Posted on Oct 30, 2010

  • 3 more comments 
  • coryrsheppar Dec 03, 2010

    You have absolutely made my week!!!! What a genius. This completely fixed this issue I have been fighting for 3 solid days now. Thank you so much for posting this so the (just a little above) average person can fix their own computers without incurring a huge bill.
    Sincerely,
    Cory

  • Brian Sullivan
    Brian Sullivan Dec 03, 2010

    happy computing i am glad i could help

  • deros55555 Mar 15, 2011

    Dear Bronk50
    You are my hero. Had the same problem. Used your instructions and now my CD-ROM works like a charm. Best wishes to you. David

  • Brian Sullivan
    Brian Sullivan Mar 15, 2011

    good work

  • Brian Sullivan
    Brian Sullivan Mar 15, 2011

    thanks for the vote of confidence

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  • 18 Answers

Try going into device manager to make sure new drive is enabled

Posted on Oct 30, 2010

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Posted on Jan 02, 2017

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