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Posted on Jun 10, 2008

Can't not hear callers but they can hear me

Though working fine last night, this morning I answered a call and the other person could not hear me. When I tried recalling them, I could not hear the ring. However, they texted me that they could hear me. I can hear when the loud speaker is on as well hear the keypad. the "earpiece volume" is on high. Can't hear callers, but they can hear me. I have an ATT LG cell phone and the warranty ran out 5/14. They want me to purchase a new phone or if I cancel policy it is a $175 fee.

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Anonymous

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  • Posted on Dec 25, 2009
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I have the same problem with my new LG Xenon, did you find a solution to yours?

Jessalyn Cilot

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  • Posted on Apr 24, 2023
Jessalyn Cilot
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  • Restart your phone and make sure that you have network coverage.
  • Enter Safe mode and uninstall third-party apps that might interfere during calls.
  • Disable VoLTE in Settings > Connections > Mobile Networks and toggle off VoLTE.
  • Check with your carrier if your SIM card and phone number are active.
  • Check the Phone app permissions and reinstall the app (or uninstall updates to reset it).

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