Question about Dyson DC16 Root 6 Bagless Handheld Cyclonic Vacuum
I had a similar problem when I bought an after market 2Ah battery. Would stay solid red for a few seconds then flash red. I believe my problem was that the battery had gone into "sleep mode" I.e. it was discharged to the point that it "sleeps" in order to protect itself. So......I simply attached a domestic DC multi adapter to the terminals on the battery that are marked + and - (the 2 outside terminals on a DC16 Dyson battery). Switched on the DC adapter for around 10mins and this was enough to "wake" the battery. It now charges as normal attached to the DC16 in the Dyson charge mount.
For a pretty in depth article on lithium battery sleep have a look at this:
Posted on Sep 03, 2016
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Posted on Jan 02, 2017
Hi its Darran at Dyson.
From your description of the problem, it sounds as though there is a problem with the battery.
Your DC16 will have been supplied with a 2 year guarantee. If it still within this period, please contact our Helpline on 0800 298 0298. However if your machine is no longer covered, a replacement battery can be purchased via our website at www.dyson.co.uk/store.
Dyson Customer Service
Posted on Apr 20, 2010
I had that SAME problem! It ran for just a few seconds after having a full charge. Cleaned the filters, tried everything. Just needed a new battery...
My Dyson DC16 hand vac's battery finally went out at 4 years, which is about right. I didn't want to pay Dyson $75.00 for a new one!
I found a good deal on ebay for new batteries that didn't break the bank!
That's all it needed.
It's good to have my hand vacuum back! I missed it!
Rock on Dyson.......
Posted on Jun 22, 2010
SOURCE: Hello, what is the significance
yes the reason the green and red light were flashing the way they are is because its a warning to you that the battery is either no longer good or there is problems with your wireing. Also those vaccumes were designed to not charge when there to cold or to hot as a saftey issue.
Posted on Aug 06, 2011
If you're concerned that your DC16's battery doesn't seem to be working correctly, please get in touch with us directly. One of our experts will be happy to run some troubleshooting over the phone with you to determine whether the battery needs replacement.
You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.
Dyson Online Customer Support
Posted on Oct 04, 2011
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