Question about Dyson DC16 Root 6 Bagless Handheld Cyclonic Vacuum

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Red light flashing constantly on dc16 when on charge, used to just stay permantly red without flashing until it went green when charged up.

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  • Gary Morrison Sep 03, 2016

    I had a similar problem when I bought an after market 2Ah battery. Would stay solid red for a few seconds then flash red. I believe my problem was that the battery had gone into "sleep mode" I.e. it was discharged to the point that it "sleeps" in order to protect itself. So......I simply attached a domestic DC multi adapter to the terminals on the battery that are marked + and - (the 2 outside terminals on a DC16 Dyson battery). Switched on the DC adapter for around 10mins ans this was enough to "wake" the battery. It now charges as normal attached to the DC16 in the Dyson charge mount.

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I had a similar problem when I bought an after market 2Ah battery. Would stay solid red for a few seconds then flash red. I believe my problem was that the battery had gone into "sleep mode" I.e. it was discharged to the point that it "sleeps" in order to protect itself. So......I simply attached a domestic DC multi adapter to the terminals on the battery that are marked + and - (the 2 outside terminals on a DC16 Dyson battery). Switched on the DC adapter for around 10mins and this was enough to "wake" the battery. It now charges as normal attached to the DC16 in the Dyson charge mount.

For a pretty in depth article on lithium battery sleep have a look at this:
http://batteryuniversity.com/learn/article/low_voltage_cut_off

Posted on Sep 03, 2016

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6ya6ya

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Posted on Jan 02, 2017

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Anonymous

  • 193 Answers

SOURCE: Flashing charging lights when on charger.

smething internal is burnt out possible bad battery.

Posted on Nov 29, 2009

Anonymous

  • 167 Answers

SOURCE: My dyson DC16 constantly shuts off even when

Hi its Darran at Dyson.

From your description of the problem, it sounds as though there is a problem with the battery.

Your DC16 will have been supplied with a 2 year guarantee. If it still within this period, please contact our Helpline on 0800 298 0298. However if your machine is no longer covered, a replacement battery can be purchased via our website at www.dyson.co.uk/store.

Kind regards
Darran
Dyson Customer Service

Posted on Apr 20, 2010

DIY_DIY

  • 2 Answers

SOURCE: my dyson dc16 is not holding a charge

I had that SAME problem! It ran for just a few seconds after having a full charge. Cleaned the filters, tried everything. Just needed a new battery...

My Dyson DC16 hand vac's battery finally went out at 4 years, which is about right. I didn't want to pay Dyson $75.00 for a new one!

I found a good deal on ebay for new batteries that didn't break the bank!
That's all it needed.

It's good to have my hand vacuum back! I missed it!

Rock on Dyson.......

Posted on Jun 22, 2010

missydenbo

melissa

  • 3 Answers

SOURCE: Hello, what is the significance

yes the reason the green and red light were flashing the way they are is because its a warning to you that the battery is either no longer good or there is problems with your wireing. Also those vaccumes were designed to not charge when there to cold or to hot as a saftey issue.

Posted on Aug 06, 2011

askdyson

AskDyson

  • 2572 Answers

Official advice and support for Dyson technology

    Verified Fixya Pro

    SOURCE: dyson dc16 battery not hold full charge, all three

    Hi there,

    If you're concerned that your DC16's battery doesn't seem to be working correctly, please get in touch with us directly. One of our experts will be happy to run some troubleshooting over the phone with you to determine whether the battery needs replacement.

    You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.

    Kind regards,

    Jack
    Dyson Online Customer Support

    Posted on Oct 04, 2011

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    1 Answer

    When is the DC16 red light supposed to change to green?


    You can see the manual for the DC16 here: (
    https://www.dyson.co.uk/medialibrary/Files/Dyson/Support/downloads/UK/floorcare/Manuals/dc16_uk_manual_cb_120710%20pdf.pdf )

    Following the troubleshooting manual on page 6, fully charging the battery takes about 3 hours, for a run time of 6 minutes, so I'm not sure where 10 minutes comes from. The battery ships partially charged and was supposed to have been charged 3+ hours before a first use to get a full cleaning span.

    It's also noted that you can get red lights if the temperature is out of an optimal range, and if the filter is not seated properly, so these would be things to check as well.
    On the general checking list - look at the contacts for the battery and for the charger, make sure nothing is bent or corroded. Corrosion can be generally treated with use of some fine sandpaper or steel wool - be sure to blow the area clear of any steel wool fibers if you go that route. A better electrical contact sometimes will allow charging to get above a threshold voltage that will let the 'I'm charged' light turn green.

    Good Luck! :-)

    Jul 20, 2014 | Dyson DC16 Root 6 Bagless Handheld...

    1 Answer

    Hi, my Dyson DC16 works fine but after removing from charge base following recharge the red and green lights remain lit and the unit will not operate until i remove the battery and reconnect to vacuum,this...


    If it is within the warranty period get Dyson to replace it. If not, live with it until it fails completely, then buy a Hoover. Your computer board is starting to fail. That's not repairable.

    Aug 06, 2017 | Dyson DC16 Root 6 Bagless Handheld...

    2 Answers

    No charge in Dyson, red light comes on instead


    Hi there,

    I'm sorry to hear you're having difficulty with your DC16. If the machine is displaying a red light, I'd encourage you to call us so we can run through some troubleshooting over the phone. You can reach us on 0800 298 0298 (UK), or 1-866-693-9766 (US) - please have the machine to hand when you call.

    We'll look forward to hearing from you.

    Best wishes,

    Jack
    Dyson Online Customer Support
    http://www.dyson.com/

    Jan 10, 2012 | Dyson DC16 Root 6 Bagless Handheld...

    1 Answer

    Won't charge. Red light come on for about 5mins then flashs red when i pull the trigger the red light comes on does not turn to green nothing works


    Hi Peter,

    I'm sorry to hear you're having difficulties with your DC16. From what you've described, it sounds as if the filter may not be correctly fitted - please follow the steps shown in our online support guide to resolve this:

    http://www.dyson.co.uk/support/help.asp?article=1519&product=DC16-SY-STD

    If you're still having issues after trying this, it's probably best if you get in touch with us directly, so one of our Helpline experts can run through some troubleshooting over the phone. You can call free on 0800 298 0298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.

    Kind regards,

    Jack
    Dyson Online Customer Support

    Nov 01, 2011 | Dyson DC16 Root 6 Bagless Handheld...

    1 Answer

    Flashing lights.


    The Flashing lights indicate several different things. 1 flashing red light means its time to charge your unit. if it is still flashing after charging then you will more than likely need to change the battery. A flashing red and green light means that the unit is overheating which could happen if the filters need to be washed, or that there is a blockage or if your machine has been left in direct sunlight. Allow 1 hour for machine to cool down. 3 flashing lights indicated that the pre-filter has been put on incorrectly. I hope this helps. If you do decide to wash your filter dont use any type of soap it is not needed and allow fiter to dry for atleast 24 hours. putting a wet or damp filter in will damage your machine.

    Sep 18, 2011 | Dyson DC16 Root 6 Bagless Handheld...

    1 Answer

    Hello, what is the significance of the lights when charging? The red and the two green lights are flashing when charging. After the time charge (1 night), the Dyson DC 16 does not function, the battery...


    yes the reason the green and red light were flashing the way they are is because its a warning to you that the battery is either no longer good or there is problems with your wireing. Also those vaccumes were designed to not charge when there to cold or to hot as a saftey issue.

    Aug 06, 2011 | Dyson DC16 Root 6 Bagless Handheld...

    1 Answer

    UNIT WILL ONLY RUN FOR FEW SECONDS THEN THE BOTTOM OF THE 3 LIGHTS WILL FLASH


    Hi there,

    I'm sorry to hear you're having difficulties with your DC16. A single flashing red light indicates that the battery needs to be recharged. When fully charged, all 3 LEDs should illuminate without flashing. However, if the red light continues to flash even after at least 3 hours recharging time, there may be a fault with the battery or charger assembly.

    Please get in touch with us directly - one of our experts will be happy to run through some troubleshooting over the phone with you to determine whether the battery or the charger requires replacement. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.

    Kind regards,

    Jack
    Dyson Online Customer Support

    Jul 18, 2011 | Dyson DC16 Root 6 Bagless Handheld...

    1 Answer

    Flashing charging lights when on charger.


    smething internal is burnt out possible bad battery.

    Nov 29, 2009 | Dyson DC16 Root 6 Bagless Handheld...

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