Start your troubleshooting with a clean browser
Download 'ccleaner' and run it through a couple of times,using the factory settings and the 'Run Cleaner' control until 0 bytes are seen to be cleaned following a scan
Run the 'Registry' from the left hand toolbar but 'Save' any changes after opting to 'repair' errors.
http://www.filehippo.com/download_ccleaner/
Concentrate on Internet Explorer for this one - even if you have another browser set as default
Download an Update checker
http://www.filehippo.com/updatechecker/Update IE
Update Flashplayer for IE
Update Java for IE
Update Shockwaveplayer for IE
Check you do not have old versions still loaded running alongside the latest version creating conflicts
Check your IE scripting settings
Click "Tools"
Click "Internet Options."
Click "Security" tab.
Click "Custom Level" button.
Scroll down to "Script ActiveX.controls marked safe for scripting"- enable
Scroll down to "Scripting - Active scripting" - enable
Scroll down to "Scripting of Java applets" - enable
Click OK
Click OK
Restart IE
×