Performing a SOFT reset on the BlackBerry device Performing a soft reset stops all applications on the BlackBerrydevice by pressing the ALT+RIGHT SHIFT(CAP)+DELETE keys. A soft resetre-establishes communication between the BlackBerry device and thecomputer.
Note: This does not apply to the BlackBerry® Pearl™ smartphone.
Performing a DOUBLE-SOFT reset on the BlackBerry device Performing a double-soft reset stops all applications on theBlackBerry device and is nearly the equivalent of a hard reset. Timinghowever is critical. Perform a soft reset by pressing the ALT+RIGHTSHIFT(CAP)+DELETE keys. The screen will go blank. When the screen is nolonger black, press the ALT+RIGHT SHIFT(CAP)+DELETE keys again. Youshould then see another blank screen followed by an hour glass.
Note: This does not apply to the BlackBerry® Pearl™ smartphone.
Performing a HARD reset on the BlackBerry device The first step in troubleshooting a network, software or hardware
error is often to perform a hard reset. With Java® based devices, thisis accomplished by removing the battery, while the BlackBerry device ispowered on. Hold the battery out for about 30 seconds, and replace. TheBlackBerry device will reboot.
Note: A hard reset on a C++ based device is accomplished by pressing the Reset button.
Note: To perform a hard reset on a RIM models 850, 857, 950,or 957 device, insert the end of a paperclip inside the small hole onthe back of the handheld.
A hard reset on a Blackberry smart phone is removing the battery and replacing it.
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02141&sliceId=SAL_Public&dialogID=142182781&stateId=0%200%2067125002
Reasons to perform a hard reset (none of which has to do with the battery - sounds like a bad battrery to me).
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02141&sliceId=SAL_Public&dialogID=142182781&stateId=0%200%2067125002
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I can't turn my new blackberry 71 30 on??? when I put the charger in it shows the baterry and a slash over it, but when I put the baterry in it the power goes off. Please help me
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