My landline phone does not work. I tested it outside on the company's jack and the phone works. I have 3 jacks in the house and it will not work on any of them, including the one I get the internet. The internet does work, it's DSL. I tried unplugging all of the phones and removing the batteries from the cordless phones to reset them. When trying to make a call, there is no dialtone, just static. Thanks

I keep an old plug in phone for testing. Portable phones don't do well for testing.
IF you have the access you can open the outside connection box for the phone as it comes into your home and the phone jack plug is right there. If the phone works there, it's something in your house. If it doesn't, it's the phone company's problem.
Just FYI my phone company and my state doesn't regulate this. Yours might.

Have you paid the phone bill? Are you supposed to have phone service?

Providing that you have a contract with the phone company and it's paid up, take a hardwire telephone out to the grey junction box on the outside of the house. Open the junction box and plug your phone into one of the two phone jacks inside, Try the phone. If you get no dial tone, try the other phone jack.

If you get no dial tone from either phone jack, borrow a hardwire telephone from a neighbor and try both jacks again with the borrowed telephone.

If no dial tone with your phone or your neighbor's phone, then the problem is on the phone company's side of that junction box.

If your neighbor's phone works but yours doesn't, the problem is your phones - lightening strike, maybe?

If your phone works in the junction box but not inside the house, then the wiring from the junction box to your house jacks has a bad connection somewhere. Someone - you or someone else - will have the arduous task of tracking down where that bad connection is.

First, try to check every telephone line is properly plugged into its phone jack. If you have a problem with just one phone, plug a different phone into that jack. If the second phone works, the problem lies in the first phone.

Then unplug each phone and answering machine in your house, one at a time. Wait 30 seconds after unplugging the first device. Pick up another phone to see if there's a dial tone -- if there is, then the first phone may be faulty. If not, continue unplugging phones in the same way and check for dial tone. If you find a phone that doesn't work, plug all your other phones back in and see if they work properly. The faulty phone should be replaced.

or disconnect the plug from the test jack inside the exterior box. This disconnects your inside wiring from phone company's line. If you have more than one line, select the test jack for the line that is causing the problem. Plug your phone into the jack; this plugs you directly into the phone company's line. If you have a cable modem, plug the phone directly into the jack on the modem.

Then pick up the phone receiver to see if there's a dial tone. If there's no dial tone, the problem is with your outside wiring. If there is a dial tone, the trouble is caused by your inside wiring, equipment or jacks.

Hope it will help you. Thanks for using FixYa.

There's always a chance the phone itself is just bad. Like any other device, a phone (even an old-fashion simple rotary dial one) can fail. Try another phone in the jack. Then, if the landline still isn't working, read on.

Where to start depends on what kind of phone service you have, but you want to begin at the source where your service enters your home and verify that you have dialtone there. Then you can determine if the problem is with your service, or is being caused by a bad phone or an inside wiring problem.

If you have conventional phone service from a "regular" phone company with a connection to wires outside, you may have a network interface box. On newer homes this may be outside, usually near the electric meter. Or it may be somewhere inside your home. In the NI, the incoming phone line connects to one side, your inside wiring connects to the other, and a short modular cord plugged into a jack makes the connection between the sides. When you have phone problems (no dialtone, excessive noise, etc.), disconnect the plug and plug a known good corded phone into the jack. If the phone works properly, the trouble is in your home somewhere. If the problem continues on the test phone, it's because something is wrong with the phone company's side, You'll need to contact their repair service.

If you have phone service through a cable company, disconnect the phone plug from the back of your modem and plug the test phone in there. This is where your service starts, and no dialtone there means some problem with the modem or cable service. Again you'll need to call your provider. If you have fiber service (FiOS), the process is the same except you need to make your test at the optical network terminal.

If you find the problem is on your side, start by unplugging all phones and anything else (answering machines, fax machines, etc.) you have connected. Then try your test phone in any convenient jack. If the trouble is gone, one of those devices is at fault. Reconnect them one at a time and check after each one. When the problem comes back you'll know it's because of the device you just connected.

If you have everything unplugged and your test phone still isn't working properly, something has happened in your wiring. A jack or wire may have been damaged. You may find an obvious cause like a jack that's gotten very wet or had something run into it, or a wire that's gotten pinched under a piece of furniture. Or a section of old wiring may have failed. Finding the trouble may involve following the phone wiring from the service entrance, disconnecting sections where it branches off, trying to find the area of the problem. It can be frustrating, but just remind yourself that it used to work, so you know the trouble there somewhere. Eventually you'll find it. Check you phone bill; you may find you have a wire maintenance plan that would cover having your phone company come and fix the trouble. If not, you can call an electrician or phone system installation company if you don't want to deal with the trouble.

Good luck, and thanks for using Fixya!

Is there a dial tone? Have you tried plugging in outside in the NID(phone box) on the side if the house. Take a corded telephone out to the box if it has a test port to plug into. If it does, plug in. If you have a dialtone, then the problems inside with either the station wires or jacks, or other equipment that is plugged into the jacks. Remove all devises from the jacks if trouble is inside and take a known working phone and plug it into a jack. if it works, plug in another device, so on and so on. Be sure to check dial tone, break dial tone by pressing a button. Hang phone up and see if dial tone has returned. If not, then that piece of equipment is bad.
If no dial tone at the NID, then call in a trouble report of NO DIAL TONE to the telephone company of cable provider. To save money if trouble is inside, purchase the inside wiring maintenance plan and then have them come work on the phone lines. After the service is restored, call and cancel the maintenance. $5 and you're back in service, provided that's all the teleco charges for wiring maintenance.

There are two possible answers to this problem. The first thing is to check on the cordless phones, is a 2 way switch, one setting is for DP=Dial pulse (setting for old rotary phones) 2nd setting is TT= Touch Tone. I would guess that the setting should be set to TT on both cordless phones for touchtone.
Second thing to do is to plug in the base unit of your cordless phone to a jack that currently has a landline phone plugged into it that works and test again. If cordless phone works OK then go back to the original jack that didn't work and reverse the wires in the jack: that is what is known as a "polarity" issue.

I have the same problem. You might try taking a corded phone to the service box outside where the telephone line connects to your house. On the underneath side there is a line jack used for test purposes. Plug your phone in there to see if static is heard. If you hear no static from this test jack, but do hear static from in the house corded phones, you probably have a wiring issue inside the house. If you hear static from the outside test jack, that's the phone companies problem to fix. Hope this helps.

You'll have to find where the phone wiring in your house is connected to the telephone company. Know that disconnecting from the phone company will disable you from making or receiving calls through your landline, if it is still connected with a working number. Once you've found this, usually a small gray or green colored box on the outside of the house near your electrical meter, you'll have to open it and disconnect the wires that run into your house. It's a good practice to put a note on the outside and cover it with clear tape telling the telephone company not to reconnect the lines because it will damage sensitive equipment inside. After disconnecting from the telephone company, you'll just have to plug the PHONE port from the bluetooth gateway into a phone jack and it will ring all the phones in your house.

There should be a termination point outside your house where the local phone company connects to the wiring inside your home. These are usually wired for at least two phone lines. Sounds like your house was at one time wired for two numbers and the jack that is working was on one number while the other two jacks were on a different number. Best thing to do is connect all three jacks to the working telephone line outside the house. Good Luck. ...Mike

This could be any number of things here are a few ideas to help isolate the problem:

1. Disconnect all phones from the wall jacks
2. Connect a phone to each wall jack, one at a time and test. This will help you determine if one of the all jacks is bad. Use the same phone for testing each jack. If you have a phone that does not require AC power, use that phone to test. If the same phone works at every wall jack, one of your phones is bad. You can now test each phone alone until you find the bad phone.
3. If after testing each wall jack, you still have buzzing on the line you will need to contact the telephone company to test the line coming into the house or apartment.
4. If you live in a house and can access the "box" where the phone lines enter the house, there is usually a jack where you can plug the test phone into and check the lines BEFORE they enter your home.
5. If you test at the entry box and your phone works, you have a problem with the wires in your home. If you still have the buzzing, it is probably a telephone company problem

Good Luck!