No road maps ( Zumo 550

Do a hard reset on your GPS. Download and install Garmin Express from Garmin. Plug your GPS into your computer. The software will identify your GPS and allow you to download new maps to it.

Try connecting it to your computer via a USB cable. Then log on to Garmin's webiste and download a map update. Then you can put the map update on your GPS to replace the ones you lost. All Garmin customers get one free map update. After than it's about $40-$60 dollars for an update.

I have same issue Garmin Nuvi 760 gps Unable to calculate route No roads near starting point started this morning. Has worked fine for 2 years till today. David W

it may just be that the maps are deselected. to correct this go into the tools/settings/map and then at the bottom of the screen in the middle you will see map info tap that and then at the next screen it will show you the maps which are installed if there are any without ticks just tap the box. tap ok and try again if. if there are no map choices then you will need to reinstall the maps on your unit

Its a problem you need to address with Garmin on this model before warranty runs out


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Please post the co-ordinate of the starting waypoint and I'll check it with mine.

Have you updated the software since you purchased the unit? If not, go to Garmin's site, download WebUpdater and check to see if there is an update to the unit's software. If so, download this and see if it helps. If not, try downloading the same version of the software again. This might help also.

How do you load maps? and are these Garmin maps. I try to keep the Zumo original and use an SD card for extra maps. Did you try this yet? And if you are using SD cards, try a different brand/quality. I had some lockups with crappy budget cards. Kingston, Sandisk and some other A brands work fine!

I was having the same problem and contacted Garmin support.

What I had done was turned off the Basemap that came with the unit. I only had the mapsource map street map on which I had purchased separately.

The technician basically said the unit needed the basemap to "locate itself". Somehow the basemap supports any maps you purchase separately. That seemed odd but once I turned the Basemap back on it calculated the routes and the error message went away.

If you have the Basemap off, try turning it on from the Map Setup - Information window.

Hope this helped.

Verify that you have the correct basemap for the country that you are in. There are two maps inside a new Garmin. The basemap which shows all the major highways and mapsource which shows all the street. If you don't have the correct basemap try changing 'Navigation' Advoidance to avoid highways and Toll Roads.