Sounds like you may have oil buildup on the feed rollers. Try wiping the rollers with a lint free cloth dabbed in alcohol. That should fix it right up.
Could still be a jam. Even the smallest piece of paper can cause this problem.
Good luck
I was in Staples last night to take mine back. I've used it maybe 6 times in almost 2 years (still had original plastic on it) and the manager there said she'd had the same model and the wheels (or mechanism) that fed the paper stop working. Apparently it's a common issue on that model!
If you still can, I'd suggest returning yours.
×
285 views
Usually answered in minutes!
×