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Anonymous Posted on Jun 06, 2008

Refrig I have a side by side and the freezer keeps defrosting and leaving water at the bottom. The water then freezes leaving a sheet of ice at the bottom. I have seen the heating coil at the bottom back wall go on and cause this melting process. Question: Is there a timer/temp element that I need to look at? My impression is that the defrost cycle is coming on too often or staying on too long. Any ideas? Jerry

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  • Posted on Jun 12, 2008
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Defrost cycles normally are timed for 8 or 12 hour cycles. This would be normal. However the drain system on your freezer section is plugged. You have to defrost it and check the drain under the coil where you seen the heater on. Make sure it is not restricted from paper or Plastic wrap. Under the refrigerator back is the drain hose that drains into the drain pan. Check it also and make sure it is clear.

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