The print Head has gone bad. Not using a printer that
often will dry out the print head. The print head is where the ink
goes. Try to get a cue tip and put some Alcohol in the place where the
ink goes through. These should be small sponge like things underneath the
ink cartridges.
The print Head has gone bad. Not using a printer that
often will dry out the print head. The print head is where the ink
goes. Try to get a cue tip and put some Alcohol in the place where the
ink goes through. These should be small sponge like things underneath the
ink cartridges.
Did you solve your problem? Let me know if you are still having problems so I can help you more.
I am glad that I could help you. If you ever need any more help just click on my name. I have had some people on the site give me some bad remarks the past few days. This helped my ratings get back up some. I try hard to answer the best to my knowledge. I take pride in my work. I have had this same problem in the past. You have a nice time with your printer. I only use Canon, Epson and Brother printers, because of the quality.
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CANON MP780 BLACK DOES NOT PRINT
This is what works for me. Try at your own risk. I cleaned both areas.
CLEAN PRINTHEAD:
Perform a nozzle check using the Canon software under "maintenance." If the nozzle check prints successfully, the problem is most likely not with the printhead. Otherwise, 1) Lift up the lever above the ink cartridges. Take the ink cartridges out. Put them in a plastic zip lock bag. 2) The container in which the ink cartridges sit is removable. The container is inside the moving mechanism. The container is the printhead. Tilt it slightly and pull up. This should come out easily. 3) There are round pads under which the ink cartridges sit in the printhead you removed. The large one is black. On the underside of the printhead are small slits. The **** separated from the others is black. Fill a syringe with Windex. a. Run warm water over the printhead until no more ink comes out. b. Fill the areas where the round pads are with Windex. c. Set the printhead on some paper towels. The liquid will soak through and come out the underside along with the ink. Repeat steps a-c until no more ink comes out, but at least 10 times. 4) Let the print head sit and dry for two hours. Put everything back in the printer. Unplug the printer. Plug in the printer. Turn the printer off. Turn the printer on. Do a clean cycle.
CLEAN PURGE MECHANISM:
You will need a light. 1) Unplug the printer and move the printhead all the way to the left. On the far right are two rectangular basins. The smaller one is black. Take your fingernail or a tweezers and lift out the sponge pad (do not drop it). Soak the sponge pad in Windex until it turns white. Plug in the printer. 2) Fill a syringe with Windex. a. Fill the basin with liquid. b. Let it soak for 5 minutes. c. Turn the printer off. d. Turn the printer on. Repeat steps a-d until you see a small hole in the basin. e. Put the syringe over the hole and fill the basin, pushing the liquid into the hole. f. Let it soak for 5 minutes. g. Turn the printer off. h. Turn the printer on. Repeat steps e-h 5 to 10 times. 3) Put the sponge pad back in using your fingers (do not drop it). Unplug the printer. Plug in the printer. Turn the printer off. Turn the printer on. Do a clean cycle.
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Dear DandN,
Thank you soooooooo very much for this assistance. I spent some time dabbing methylated spirits onto the spongy bit on the print black cartridges and ran the deep clean function a few times. . . .and magically the printer printed perfectly. Every one I phoned recommended that I buy a new printer - I didn't want to do that because it is a great printer which has served me well and should continue to do so for some time yet. Thank you again.
Kind regards,
Toni
I have the same problem with my brand new PIXMA MX700. I just received it today (22 July, 2008). I went through the installation process exactly as the instructions told me to. I only get color when I print. I get no black at all. I have run a couple normal cleans, and about 5 or 6 deep cleans. I have tried the trick with alcohol as described in this post. I have scoured Canon's website for a fix. I am about ready to return the printer, but it got fairly good reviews, and I would like for it to work. Any advice you can offer is appreciated.
Thanks,
Jason
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