Hi barca3250,
The AV Mode/Capture TouchSensor Buttons above the Keyboard will not work if the Touchpad Driver in the Computer is not installed correctly. Please download and install the Touchpad Driver from the below link to fix the issue.
ftp://download.sony.com/US/pc/SPDOTH-00174505-64.EXE
Please restart the Computer after the installation.
This should fix the issue.
Good Luck!
Hope this helps.
Please post back if you require further assistance.
Thanks for using Fixya.
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