My Senseo coffeemaker no longer makes coffee. When I press the On/Off switch, the red light comes on and flickers, but the machine does not heat the water, let alone progress to brewing the coffee. What can I do?

The bulb in the switch button will be faulty, it is not available separately from the switch and the switch is obsolete with no alternative part number supplied.

There is no self clean button on mine, and I have done the above with vinegar and water......what next?

Do not turn off the machine until all 4 cycles are complete (2 descaling & 2 rinsing ). The machine will then switch itself off. This is not properly explained in the instruction booklet.

You have to clean the unit. It must have calcium deposits, preventing it to heat the water properly. The unit overheats and the thermostat shuts it down.

well you may find this link helpful have also sent you the link in your mail if your details match you will be able to exchange it rather than going it for repairs hope this helps http://www.usa.philips.com/service/senseo/index.page

When was the last time you clean it with vinegar? Run vinegar through it and you will see hard water scales that were built on the heater. Coffee makers should be clean out every month then with 2 rinse cycles after that.

The power button blinks when it is heating the water up prior to use. It should switch off automatically when the water has boiled.

Water Level ////Amount of Ground Coffee

42 Cups --2 ½ Cups
36 Cups-- 2 Cups
30 Cups- -1 ¾ Cups
28 Cups --1 2/3 Cups
24 Cups --1 ½ Cups
22 Cups --1 ½ Cups
18 Cups-- 1 ¼ Cups
12 Cups --1 Cup

1. With basket and stem removed, fill coffeemaker with COLD water to desired level using the cup markings on inside of coffeemaker as a guide. Do not make less than 12 or more than maximum capacity of the coffeemaker at one time.
2. Place stem into heating unit in bottom of coffeemaker, then put basket on stem. Spread the recommended amount of ground coffee evenly into the basket. See chart. Use regular electric perk grind coffee or coffee ground for all coffeemakers. Do not use drip or finely ground coffee as flooding of the basket can occur.
3. Turn cover in place on coffeemaker. To reduce coffee spills, especially if coffeemaker is tipped over, make sure cover has been turned clockwise until it is completely secured in the handle slots. (Note the arrows on the cover for correct turning.) The cover temporarily reduces coffee spilage if coffeemaker is tipped over, so care should be used when moving coffeemaker.
4. Place coffeemaker on a dry, level surface. Attach cord to coffeemaker and plug into a 120 volt AC electrical outlet ONLY.
5. Coffeemaker stops perking automatically. (Each cup of coffee requires about 1 minute brewing time) Serving light will glow when coffee is ready. Before serving, use a hot pad to remove cover, then carefully remove stem and basket from coffeemaker as coffee and grounds are HOT. If not removed, bitter oils from the coffee grounds will drip into coffee. Replace the cover making sure it is completely secured into the handle slots.
6. Coffee will remain at serving temperature as long as coffeemaker is connected to outlet. (if you have an insulated coffeemaker, the sealed-air insulation will keep coffee hot for up to two hours without electricity.) To serve, place cup and saucer under faucet and press down on handle. If a continuous flow is desired to fill a carafe, lift handle straight up until it locks into open position. When approximately one cup of coffee remains in coffeemaker, disconnect from outlet.
TO MAKE MORE COFFEE: If another pot of coffee is desired right away, partially fill coffeemaker with cold water to reset the thermostat. Pour out water, refill with cold water and repeat steps 1-6.
TO HEAT WATER FOR INSTANT BEVERAGES: Plain water may be heated in your coffeemaker for use with instant beverages. Simply fill the clean coffeemaker with cold water to the desired cup level, and then place the stem and empty coffee basket in place. Using the stem and empty basket will heat the water more uniformly. Secure cover in place and plug coffeemaker in. Heat water until perking stops and serving light comes on. Unplug coffeemaker when less than 1 cup remains. Other than making coffee or heating water, no other liquid should be heated in coffeemaker as damage to heating unit can occur.
When coffeemaker is used to heat water only, the metal inside will discolor which is normal and does not affect performance or the water heated in the coffeemaker. Refer to Special Cleaning Instructions in this manual for removing discoloration as well as mineral deposits, which form inside the coffeemaker when heating water. If these deposits are not removed, pitting of the metal inside may occur and result in damage to coffeemaker. Refer to the cleaning your coffeemaker section

Call senseo at 866-4-736-736 866-4-Senseo and describe the problem. it is the seaing mechanisim at the top brewwing portion that is loose, either you are not closing it right or the pressure is getting too high forthe seal.

if you have purchased or received it as a gift less than two years ago they will send a new one FREE.

Connections on circuit board are no good.


Call senseo at 866-4-736-736 866-4-Senseo and describe the problem.if you have purchased or received it as a gift less than two years ago they will send a new one FREE.