How are you connecting the printer to the computer? (USB, parallel, ethernet) Make sure there are no error messages/lights blinking and that the unit is on.
If you are using an USB cable, try a new cable. Also try a direct connection if you have a USB hub or print server in use. Make sure the USB ports are active (not disabled for power saving or security). Test the port with a known working device.
If you are using the parallel cable, make sure it is properly secured. Also try a new cable. Again try a direct connection instead of a print server.
If you are using an ethernet connection, again try a new cable. Check if your firewall is blocking communication with the printer. (Test this by temporarily turning off the firewall. If it starts working, make the printer a trusted part of the network. With some firewalls, you may need to unblock communication for both incoming and outgoing communication with the printer.)
I hope this helps.
Cindy Wells
SOURCE: 4650 printer. New printer. We keep getting
Check your color ink by dabbing on a damp paper towel, you should see 3 distinct lines, one for each color.If any color is weak or missing it will never pass alignment and you need a new cartridge.
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