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You might be connecting the Camcorder using USB interface. The drivers for USB streaming is not available for Vista and Windows 7..
Operating System also matters..
If you're using XP OS, you can install the driver from supplied CD and use Windows Movie Maker to transfer the recordings using USB interface.
Vista, Windows 7 - You need to use i.LINK or A/V interface to transfer the recording. When using i.LINK with Vista, you can use the Picture Motion Browser software.
I think this will definitely help you to connect the Camcorder..
Generally when you connect the camera via USB Windows XP and Vista activate native drivers and the camera becomes visible under "My Computer" (XP) or "Computer" (Vista) as a removable drive. However, probably will not be visible by capture software. In that case you would need to use a DV interface cable otherwise known as firewire and have the camcorder in playback mode.
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