Question about Canon PowerShot SD1400 IS IXUS 130 Digital Camera

1 Answer

I dropped my camera and got the lens error e32 message. The lens was misaligned at first, but I straightened the lens out, so it did retract back in. Now, the problem is, when I try to take a picture, it won't focus on the subject. The green focus boxes come up, but it won't focus. What can I do?

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 1,476 Answers

Take the camera to a specialist repairman! It sounds like the impact when you dropped it, (or when you straightened it), has damaged the internal parts and electronics.

Posted on Jan 16, 2018

Ad

6 Suggested Answers

6ya6ya

6ya staff

  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad
t00nz

CameraR

  • 4738 Answers

SOURCE: Lens won't retract

Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension.

Here's some things that you can do to try to correct it. They only seem to work for about 50% of lens errors, but they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Posted on Feb 22, 2008

ginko

Ginko

  • 19396 Answers

SOURCE: Lens error, restart camera

Lens error is usually caused by mechanical faults concerning lens assembly. The lens cannot extend or retract fully, the error is detected and lens error is returned.
Sometimes this can be fixed playing with the lens during extraction or retraction to help the lens asset getting back to normal.
More often the camera lens must be disassembled and re-assembled by a technician to fix the problem.

Posted on Jul 05, 2009

SOURCE: lens stays open, won't retract when camera turned off

If your camera is still under warranty, the best thing you can do is to take it to the nearest official Canon repair shop and Canon should fix it for free.

If your camera is out of warranty, or if Canon refuses to repair it for free (happens sometimes if for example they suspect the camera has not been treated properly) you can try some of the methods listed here to repair it yourself. These simple methods have helped a lot of people fix their cameras.

Before trying any of the suggestions, make sure your Canon has fresh batteries and it is in recording mode.

1) Remove the batteries from the camera, wait for a couple of minutes, then put them back in and turn the camera on.

2) Try compressed air. With a fine tip blow off gun and dry compressed air (20 lbs) set the tip between the lens turret and the camera body and turn on the air while moving the tip around the lens. It should remove all dust and sand. Turn the camera on and it should function fine.

3) Another method is to tap the padded USB cover part on a hard surface, for example, a desk. It sounds so simple, but very often in works.

4) Try forcing the camera lens:

Turn off the camera. Place it on the back with the lens facing up and take a look at the spacing between the lens and the lens housing. If you notice that the gap is not even all the way around the lens, the problem should be easy to fix. This type of a problem usually occurs if the camera was dropped while the lens was extended.

Simply - VERY GENTLY - press down the lens on the side where the gap is the biggest. You should hear a "click" as it pops back into place. Try powering the camera back on.

If the lens doesn't extend at all or it extends, and then retracts again, do the following. Turn the camera off. Take the camera in one hand and with the other gently take one part of the lens and gently move it round in a circular movement. Do so with both sections of the lens. You will hear a "click" as it pops back in place. Power the camera on.

Another version of this fix would be to pull and twist on the largest ring of the lens while turning the camera on. Listen for a "click". If at first the focus seems to be off, turn the camera on and off and take lots of pictures, close ups and distance. Focus should slowly start improving.

5) If that doesn't work, there is an online guide for dismantling Canon cameras and fixing the E18 error. (NOTE: Try this only if your camera is no longer under warranty!) It is a great guide with pictures and it can be found here.

regards iversh
a very helpful rating is apreciated for answering ur query.....

Posted on Aug 19, 2009

kakima

  • 102366 Answers

SOURCE: Lens Error - won't retract

This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Posted on Feb 17, 2010

rajdeepdutta

RAJDEEP DUTTA

  • 2517 Answers

SOURCE: The camera was dropped on the lens and zoom won't retract

HI there, the camera lens gear is damaged from internal. So you must changed that. Other wise it gives you lot of trouble. Thanks.

bfc9091.jpg

Posted on Mar 12, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

After every couple minutes while using my camera, a message appears on the screen:a camera error was detected will shut down automatically restart camera E32, and it stays on for a few seconds, and that...


Hi there:
The lens may be only slightly out of range for correct focus,so it gives the E32 lens error code. Lens errors are a common problem. Dirt can get into the gears or the lens can become misaligned from being carried in pockets, purses or from impact, like yours. With newer cameras I am usually hesitant to suggest these options since they include some more extreme procedures that may cause further damage if not done correctly, but since you did drop the camera, and there is no chance of warranty repair, they may save you an expensive repair bill. The links below give step by step DIY instructions on troubleshooting and attempting to fix this problem. The lens structure of these compact cameras is the same so the examples do apply to this unit. These procedures are effective about 60% of the time.

- http://www.e18error.com/repair.html
- http://www.fixya.com/support/t102982-e_18_problem

Hope this helps; also keep in mind that your feedback is important and I`ll appreciate your time and consideration if you leave some testimonial comment about this answer.

Thank you for using FixYa, have a nice day.

Aug 20, 2012 | Canon Cameras

1 Answer

Erreur E32


If you're having E32 errors, it means that your lens is stuck in the barrel. It's not an uncommon error, but the best resolution I can suggest is to bring it to a professional as a last case scenario, but here are some tips:

1. Try holding the shutter button while switching on the camera
2. Try connecting it to your USB adaptor, usually it pushes the lens in and out.
3. Look at the lens and if some of the lens circles is misaligned or not concentric then try wiggling it, turn your camera off and on.

May 24, 2011 | Canon Powershot A490 A495 Sx210is

1 Answer

Lens won't retract


Lens probably does not extend or retract because of debris or a misaligned gear box. The lens can in about 50% of the cases be repaired without having to replace it. Try to return to manufacturer first. If you're out of warranty, there are third party place that fix them such as camera lens repairs. If you want to do it yourself, there are also free camera repair guide websites that show you how to replace the lens, the replacement part is usually available on ebay.

Jul 07, 2010 | Kodak Easyshare M753 Digital Camera

1 Answer

Dropped the camera, getting a lens error 115,0,0,212


Lens probably does not extend or retract because of a misaligned gear box. The lens can in about 50% of the cases be repaired without having to replace it. Try to return to manufacturer first. If you're out of warranty, there are third party place that fix them such as camera lens repairs. If you want to do it yourself, there are also free camera repair guide websites that show you how to replace the lens, the replacement part is usually available on ebay.

Jul 05, 2010 | Kodak EasyShare C613 Digital Camera

1 Answer

Lens won't retract


There are special springs, motors, gears, and guides inside these lenses.
If your lens won't retract, one of the above is bent, misaligned, or broken. There is not a 'quick fix' that can be applied in your situation since it is a physical problem, not a software malfunction. You can try to dismantle yourself but speaking from experience you are likely to make the problem worse. If you are unwilling to attempt repari yourself, either take it to a repair shop or upgrade.

Aug 18, 2009 | Cameras

1 Answer

Lens error, restart camera


Lens error is usually caused by mechanical faults concerning lens assembly. The lens cannot extend or retract fully, the error is detected and lens error is returned.
Sometimes this can be fixed playing with the lens during extraction or retraction to help the lens asset getting back to normal.
More often the camera lens must be disassembled and re-assembled by a technician to fix the problem.

Apr 28, 2009 | Canon PowerShot SD850 IS Digital Camera

3 Answers

Dropped camera lightly, lens wont retract


my acm dropped and i messed up the lsenes it wont go in please help me how can i fix it my self?

Nov 03, 2007 | Canon PowerShot A540 Digital Camera

1 Answer

Zoom lens jammed


this is a protection mechanism against further damage when the zoom/lens mechanism is obstructed. It's a very delicate mechanism, and it's not easy or cheap to fix. The gears probably got misaligned or broken when you dropped the camera. You should get a repair estimate, and only if you decide you'd rather trash it try opening it up again. Good luck

Jun 22, 2006 | Samsung Digimax 420 Digital Camera

Not finding what you are looking for?
Canon PowerShot SD1400 IS  IXUS 130 Digital Camera Logo

Related Topics:

556 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Cameras Experts

old marine
old marine

Level 3 Expert

2277 Answers

Ekse

Level 3 Expert

13434 Answers

Poul Brinchs Larsen

Level 2 Expert

159 Answers

Are you a Canon Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...