Computers & Internet Logo

Related Topics:

Posted on Oct 15, 2010

Here is problem in my newly laptop Dell Inspiron 1564. When i start it it screen shows totally white . After again and again start it is start and after some time or during my working it is again shows white display. Behind operating system is running but screen goes to white completely. My laptop in warrenty. Tell me some thing about this

1 Answer

Anonymous

Level 1:

An expert who has achieved level 1.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

Problem Solver:

An expert who has answered 5 questions.

  • Contributor 15 Answers
  • Posted on Oct 15, 2010
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

Problem Solver:

An expert who has answered 5 questions.

Joined: Apr 07, 2009
Answers
15
Questions
0
Helped
3062
Points
32

Try to plug in an external display (take the one of your desktop PC if you have). If it works on an external as normal then the problem is physical and it has to do only with the screen (new screen or invertor, or screen cable). If the same problem happens on the external monitor, do not touch the screen part. the problem then must be either video card or motherboard. I suggest try to do this trick with the external monitor to find the problem for youself and then use your warranty and bring it to the shop to have it repaired.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Webcam softwear download

go to the site of Dell, choose Support, search for your model and os, all the drivers will be there.
1helpful
1answer

White screen at bootup

Dell Support > Inspiron1564 Notebook PC > Service Manual,

http://support.dell.com/support/edocs/systems/ins1564/en/sm/index.htm

http://www.insidemylaptop.com/replace-broken-screen-dell-inspiron-1564-laptop/

Let's start with two small primers first;

A) An LCD screen cannot produce light. It needs an additional light source. A Backlight is the additional light source.

A Backlight can be a CCFL, (Or two of them), or a series of LED's.
(Light Emitting Diode)
The Dell Inspiron 1564 Notebook PC can come with either a CCFL backlight, or LED backlighting.

http://www.laptopscreen.com/English/model/Dell/INSPIRON~1564/


A CCFL is a Cold Cathode Fluorescent Lamp.
Similar to Fluorescent lighting used in homes, and businesses, but on a MUCH smaller scale.

[ Average thickness is 2mm. That is a little larger than 1/16th of an Inch.
Average length is almost as long, as the LCD screen is in height.
Basic example. Look at the last 9 photos,

http://www.laptoprepair101.com/laptop/2007/12/09/replace-laptop-backlight-ccfl-lamp/ ]

A screen Inverter is used to convert the electricity from the laptop, for the LCD screen, and Backlight.
For LED backlighting a screen Inverter may not be used.

B) For a Dell, video cable is Display Cable.
LCD screen = Display Panel
Switch Cover = Power Button Panel
(Cover that is a strip of plastic essentially, that is above the Keyboard, and below the LCD screen. Has Power On button)

Display Cable:
The display cable attaches to the motherboard, in an area under the Power Button Panel. (Above the F2 and F3 key, approximately)
It then routes under the left Hinge, and up into the Display Panel Assembly.

From there it attaches to the screen Inverter, if used, and to the back of the LCD screen.
A example of the cable,

http://www.ebay.com/itm/DELL-INSPIRON-1545-LCD-FLEX-CABLE-LED-R267J-NEW-/370491513861?pt=US_Laptop_Screens_LCD_Panels&hash=item564303dc05

The cable may become pinched in the left Hinge. This can cause pulling on the cable, and/or damage.
Pulling may cause loose connections of the cable. Loose at the motherboard side, or LCD screen side.

Doesn't take much of a loose connection to get issues like what you are seeing.
In fact it may be so minute (My-noot) that it won't be visually seen.
The ONLY way to be assured the connections are tight, is to PHYSICALLY check them. Try to plug them in tighter.

This means checking the display cable on the motherboard side, and LCD screen side.

http://support.dell.com/support/edocs/systems/ins1564/en/sm/powerpan.htm#wp1061007

The Power Button Panel contains the Power On button/switch.
It can be removed, and laid over so that the motherboard connection can be checked, with the Power On switch still attached. This way after physically checking the connection, the laptop can be turned on, and display checked.

[Lay the Display Panel Assembly back as far as you can. Suggest covering screen with soft cloth, or suitable device to protect screen.
Screen has to be handled as if it is good, until diagnoses shows differently.

If the Power Button Panel cannot be laid back far enough, to get out of your way, unplug the Power Button cable. Plug back in to check display.
ALL power removed BEFORE disassembly.
Replace Battery, and AC adapter (Charger) when going to test display, after checking connection ]

For the LCD screen (Display Panel) side of display cable connection,
remove ALL power, then,

http://www.insidemylaptop.com/replace-broken-screen-dell-inspiron-1564-laptop/

,disassemble down to Step 7. This way you can lean the screen out, and check the connection.
Display Panel connection physically checked reinstall power, turn on, check display.

IF there is obvious visual signs of damage to the sheath of the Display Cable, there may also be damage to the tiny wires inside.
(Stretched/Broken)

A continuity check with a multimeter is warranted.
If the Display Cable's sheath does Not show obvious signs of damage, it is still best to perform a continuity check, so you can Positively rule out the Display Cable as the problem.
Suggest go to a local 'Mom and Pop' computer store, and for a coupla' bucks have them check it.

Or replace it.

Display cable checks out 5by? (OK)
Go on.

Screen Inverter:
The next item to check is the screen Inverter, IF a screen Inverter is used.
90 PERCENT OF THE TIME the fault can be attributed to a bad screen Inverter.
One example of an Inspiron screen Inverter,

http://www.ebay.com/itm/New-Genuine-Dell-Inspiron-1545-Series-Lcd-Inverter-Board-15-6-H251M-0H251M-/300756244730?pt=US_Laptop_Screens_LCD_Panels&hash=item46067818fa

Yes. It's an Inspiron 1545 screen Inverter. Couldn't find a listing for an Inspiron 1564 screen Inverter. Means to me that most of the 1564's use LED backlighting, or everyone is switching to an LCD screen that uses LED backlighting.

Display Panel:
If the screen Inverter checks out, the problem is the Display Panel.
(LCD screen)
IF there is No screen Inverter used, the problem is the Display Panel.

I'm willing to bet you have a loose Display Cable connection, or damage to the Display Cable.

For additional questions please post in a Comment.

Regards,
joecoolvette

[ For the areas you are going in no ESD wrist strap is needed.
It IS however, always a good practice to wear one, and have it's alligator clip attached to a good ground source.

Electro Static Discharge.
Your body carries Static electricity. Static WILL fry out (Short Circuit), the delicate hardware components inside a computer. (Laptop or Desktop)
Doubtful that you will see it, or feel it. Poof! Your computer is fried.

An ESD wrist strap relieves your body of Static. You CANNOT just touch a metal frame of the laptop to relieve your body of Static, like you can a desktop computer.

Average cost is around $3 to $6. One example,

http://www.radioshack.com/product/index.jsp?productId=2103245

I connect to an unpainted surface, of the metal frame of an open, empty desktop computer case. I do not feel an anti-static mat is warranted.
You can also set a large metal serving tray (Unpainted), on the table you're working on, and connect to it.
Or use a large metal knickknack (Unpainted ]
1helpful
1answer

I have Dell inspiron 1564 (windows 7 64 bit). The monitor goes blank with a screeching noise. I have run the PSA diagnostics but it showed no problem. The laptop runs normally otherwise but this problems...

I now have the same problem with the same Dell model (1564) for the second time in less than a year from purchase. The last time it happened I called the service technician who fixed it. That makes me wonder if this may be a common defect in this dell model, which requires a technician visit every 4 months. I advise you to apply to the company and ask for solution such as providing you a different model as a substitute for the defective one.
0helpful
1answer

I have Dell Inspiron 1564. There has been a problem since 2-3 months that the screen when working in Windows goes completely white. However, all the applications are working well in the background. At...

i would run a simple memory test over it, sounds liek a basic form of video corruption.. and as video shares ram, if you get faulty ram, you can also get video curruption..

you can download and use a utility cd with a good selection of RAM diagnostic utilities on it, i personally use the ultimate boot CD, obtainable here:

http://www.ultimatebootcd.com/download.html

simply burn the ISO to a cd using burnaware or alcahol free, boot to it and run a test, it will soon tell you if that is the problem.
0helpful
1answer

I am using dell inspiron 1564 .now i cant even install a single game because of vga problem ... what shall i do now sir

As you are using dell inspiron 1564 it comes with a atleast 512mb graphics card by default. If you are not able to play games on it due to Vga problem first check you install the proper vga display drivers for the laptop or try to reinstall the vga display driver again from the drivers disk you get with the laptop. After installation of proper vga drivers all your games will work perfectly.
0helpful
1answer

I need a blue tooth driver for my dell laptop model 1564

Hi

You can download the Bluetooth drivers for your dell laptop from this link---

Dell laptop model 1564 Bluetooth Drivers

Download the drivers, after download finishes install them and then restart your laptop to finish the installations.

Daniel Scott
Not finding what you are looking for?

420 views

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Brad Brown

Level 3 Expert

19187 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...