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Make sure the presser foot is in the up position. This will open up the tension disks. It takes a lot of patience to remove imbedded thread. Use tweezers to grab the thread. Rock the handwheel backwards and forwards to help release the thread. If all that fails, have it cleaned by an authorized Husqvarna Viking dealer. You can find your nearest dealer at the viking website - http://www.huqvarnaviking.com/us
Sounds like you need to remove some thread off the bobbin to get the pressure off. Sometimes if you wind too fast or you have a poor quality thread, the thread will stretch as it winds and causes to bobbin to compress onto the winder shaft.
Good Luck!
If still an issue, suggest you visit an authorized Husqvarna Viking dealer for assistance. They are usually eager to help.
You can locate a dealer near you by visiting the husqvarna viking website and clicking on the Dealer link on the left-hand side of the page - http://www.husqvarnaviking.com Good luck.
Sometimes when a bobbin is wound very fast the plastic gets hot and misshapen, and you can't remove it. Nothing for it but to break the bobbin - it's useless now anyway even if you could get it off in one piece. Pull off as much thread as you can and use pliers or something similar to break enough of the bobbin so it will come off. You need to take care not to let little broken pieces fall into the machine mechanism and take care not to yank too hard on the bobbin winder spindle. If all this scares you too much, take the machine to your dealer for help. And remember to slow the machine down a click or two when you wind bobbins! (It may be of some comfort to you to know that every user of plastic bobbins has done this at some time!)
If still an issue, suggest you visit an authorized Husqvarna Viking dealer for assistance. They are usually eager to help.
You can locate a dealer near you by visiting the husqvarna viking website and clicking on the Dealer link on the left-hand side of the page - http://www.husqvarnaviking.com Good luck.
Right when you're in the middle of a project - ALWAYS when something goes wrong!
Have you tried turning the bobbin the other direction in the bobbin case? On some machines the direction the bobbin turns can really make a difference.
If you've tried that and still not working:
Make sure the needle is fully up in the needle hole - loosen needle screw, push needle up as far as it will go and re-tighten screw. Drapes are heavy work and the vibration of the machine may have caused the needle to slip a bit.
Re-thread machine from scratch - i.e. take thread completely out of thread path and start at the very first guide from the spool. The thread can sometimes pop out of one or more of the upper guides/paths and this can cause the problem with the bobbin thread.
If the above doesn't cure the bobbin issue, your machine may be out of time and require a Husqvarna tech to look at it/fix it.
Hoping the problem is cured by the above and doesn't require a trip to the sewing machine doctor.
Happy sewing - good luck with the drapes, Kim & Linnette
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