HTC Touch Dual Slider Smartphone Logo
Posted on Oct 13, 2010
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Can't make phone calls with my touch slide always force close. When I try to make a phone call, the screen goes black and I can't view the dialer. Please help!

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Toyosi Sarumi

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  • Master 597 Answers
  • Posted on Oct 13, 2010
Toyosi  Sarumi
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Joined: Sep 09, 2010
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Hello,

The problem with the phone is the flexi ribbon thet slides the phone up and down, it is not properly seated that is why it is losing contact with the main board of the phone, hereby resulting in blank screen while dialing or making a call.

The flexi ribbon is known as the flex, so as soon as you replace the flex of your phone, it will work perfectly fine once again.

Have a repairman fix the flex of your phone, and it will be in good condition once again.

Take care

  • Kakaroto4 Jan 11, 2011

    Not necessary he didn't say he slide the phone he just said he cant see the dialer an i think its happens when he changes from the menu to dialer whit out using the slider if you reset your phone tho factory settings it would work just fine for a time but it will do it again I think is a problem with the version 2.1 and the phone try upgrading to any version of android 2.2 if it work just fine let us know

  • Toyosi  Sarumi
    Toyosi Sarumi Jan 11, 2011

    The version of the phone does not determine if your phone goes black or not, it is a hardware device that operates the screen. I am very familiar with such problem and definitely sure it is a flex problem. The firmware only changes if the version is changed and that does not in any way deal with making calls on the phone.

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Nokia 5800 XpressMusic Smartphone Tips and Tricks 1. To bring out the...

Nokia 5800 XpressMusic Smartphone Tips and Tricks

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The problem is common with flip and slide phones. The flex gets worn out as a result of constant opening and close of the flip or slide phone.

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 If the slide is closed, simply slide it up.
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