Playstation2slimline HI, our ps2 slim is coming up with the browser/configuration and wont play any disks? Any advice? or do I need to take it to get looked at. I can't hear the disk spinning around either? Can I do anything myself to try to solve this? Any help very much appreciated. Kind regards, Lee

If the disk isn't spinning up at all then the DVD ROM drive is returning an error code to the firmware and will probably need repairing, you can check this simply by closing the lid, counting to ten and opening it again, if the drive is spinning the disk it will still be rotating when you open the lid.

if the disk is still spinning when you open the lid try gently cleaning the laser lens (the little glassy looking dome inside the drive) this is best done with an alcohol-free CD wipe or using an ordinary CD cleaning disk.

You can usually get hold of either or both from your local supermarket these days. **Warning: I have seen people on this site and others advise the use of isopropyl alcohol on the end of a q-tip (cotton bud), THIS IS VERY BAD ADVICE as the laser lens is made of Polycarbonate and isopropyl alcohol will cause it to yellow and even crack!**

It would also be advisable to give the drive a blow out with an air duster, you can get one from your local electronics, plumbing or hardware retailer.

Unfortunately if non of this helps you are realistically going to need to contact Sony to find out about your warranty status and repair options.

The laser will have gone you need to to take it back and get it fixed