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Posted on Oct 09, 2010
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My 8350i shows app error 523 reset Then it just keeps resetting

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  • Master 2,047 Answers
  • Posted on Oct 09, 2010
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App Error 523 is a software hiccup usually caused by a 3rd-party application that is not compatible with the BlackBerry device OS.

Follow the below steps to get rid of this error message:
1. Take the battery out and put it back in after 30 seconds or so
2. While the device is rebooting (or while the hourglass is still spinning), plug it into the PC
3. Then open the application loader and remove the 3rd-party application that's causing the issue
4. Worst-case is when you need to wipe the device using JL_Cmder. Follow the instructions here:
http://www.blackberryfaq.com/index.php/How_do_I_wipe_the_BlackBerry_using_Jl_Cmder%3F

You can also find out more about the error from the following links
http://forums.crackberry.com/f5/error-523-reset-1831/
http://supportforums.blackberry.com/t5/General-BlackBerry-Smartphone/app-error-523-message/m-p/6223.
Hope this solution has been helpful?

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Related Questions:

0helpful
1answer

My 8350i keeps showing app error 523 reset, what should i do ?

The error is caused by an installed application failing and damaging the BlackBerry Operating system in the process. The fix is to simply erase and reinstall the operating system to your phone. This sounds difficult but isn't too hard in practice. It's something you can do yourself on your home PC using BlackBerry Desktop Manager. If you don't feel confident in doing this yourself then you can take it to a BlackBerry repair centre and they'll carry the repair out for you, but you might have to wait a couple of weeks for them to do it and if you're out of warranty you'll probably have to pay for it.

do a google search for reinstalling the o/s if you feel you can do it

hope this helps

John
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My blackbery is showing app error 523 reset i keep pressing reset but it wont work. when i restart my phone it shows uncaught exception :index 12>=12 then again white screen and app error 523

Hi Akira,

This error can be caused by a few different things, including faulty third party software. Have you downloaded any apps lately?

Make sure you have BlackBerry Desktop Manager installed on your computer, then unplug the battery from your BB and make sure that it is not connected to the computer. Start App Loader, then plug the USB cable into your phone. Once the phone lights up, wait to see if it starts up and if the PIN appears on your computer (in App Loader). At that point, plug in your battery. The software should load, and you can remove the third party app. If you don't think it's an app causing the problem, you can try using the repair option in the Desktop Manager. Let me know how it goes.
1helpful
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My blackberry have apperror 523 reset

i security wiped my user installed apps and it keeps bringing me to the screen that says app error 523 and wont let me do anything but keep rebooting the phone. i need to get into my phone to get all my contacts and i cant get past the screen
2helpful
1answer

I keep getting an app error 523, i removed all of

try a factory reset:

How to reset BlackBerry Curve 8520 to factory settings: Press the BlackBerry key, Go To Options > Security Options > General Settings > Menu > Wipe Handheld > Scroll to Continue, press the Trackpad. it will reset your BlackBerry 8520 quickly.

7helpful
3answers

How do i solve the APP Error 523 on blackberry tour. I have no password set, i have the OS version 4.7 on the blackberry device. The device loads and shows the error APP Error 523 and reset. Upon reset it...

I had this same problem it was from a third party application that I had downloaded. Go to blackberry.com, and select support and search your APP error it will walk you through a guide on getting it fixed--although your phone will reset back to default.
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