I cannot get into my netflix streaming plan. Netflix has mixed me up with my sister Mary Cline.Please help.I cannot get into my netflix streaming plan. Netflix has mixed me up with my sister Mary Cline.Please help.
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You used to be able to stream Netflix on this model with the Bravia Internet Video feature. (BIV) Unfortunately this feature is no longer supported. In order to get your Netflix now, you will need a Roku box or a Netflix thumb drive (fire stick). I hope this helps.
There are SEVERAL services out there now other than Netflix if you are looking for a movies that you don't see on Netflix. I highly suggest a Smart TV with apps on it already. Amazon Prime is one kind of service with Netflix does not have it. Sometime Hulu Plus is another.
Netflix uses Microsoft silverlight instead of flash to stream movies etc.the default folder is in the Microsoft ....silverlight....playready folder.when errors occur sometimes delete the contents or cache as this gets corrupted.then restart netflix.the path is usually administration data ....Microsoft......silverlight ....playready but you can just search for the playready location.clear the contents of that folder and it should be good to go.check link below
Did you check your network settings? did you check you still have enough bandwidth to stream the content? can you stream the same content to a smaller device like a tablet or computer?
Only if the stream is correct, check the TV, but there are so many other things that can go wrong, before the content is there.
I have two Sony TVs (KDL-46HX729 and KDL-55EX700) and suddenly three weeks ago, I got nothing but
"Content Error" every time I tried to stream any Netlix content.
All other internet content worked fine. I could see my Netflix queue
and make changes to it, but couldn't view any title on either TV.
Netflix worked fine on all other devices. Netflix said
all was fine on their end (after deactivating and reactivating the account on
both TVs).
Sony said all was fine on their end (after factory reset).
ISP said
all was fine with the line.
Router manufacturer said all was fine with the router. Speedtests revealed plenty of speed for streaming.
At some point, I also was told to change primary and secondary dns on the TVs to 8.8.8.8 and 8.8.4.4). No effect.
Finally, Sony suggested I create a new (free
trial) Netflix account and lo and behold that account worked fine. Netflix said I could just use that new
account, although they could see nothing wrong with my old account. I was
about to do that, but had the fear that this problem would just happen again
and I'd be back to square one. Finally, deep in an internet search
yesterday, I found someone who said they had fixed a similar problem by
deleting their Netflix instant queue. I tried it (I was about to lose my
queue anyway by switching to a brand new account). So, I deleted all items in my queue.
Made no immediate difference, but I tried Netflix again after a few hours
and IT SUDDENLY WORKED FINE. 24 hours now and Netflix is still fine on
both TVs. My fingers are crossed. I suspect it has something to do with the way Sony TVs buffer the content; the large number of items in the queue were taking up space somehow.
I cannot get into my netflix streaming plan. Netflix has mixed me up with my sister Mary Cline.Please help.
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