Hi there
first you must upper maun shaft by losse screw for neddlebar and move handwheel by hand if move it means needle bar is jamd and need to change.
- second : maybe there is some threads at finger for lock lower hook this also made machine is locked please try to remove this finger by loose screw and move handwheel if realse ok.
please check this two points and if need more information send me email i will send to you service manual it can helped you
best regards
ashraf abozid
[email protected]
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