You
need to reset your printer to remove this error. But first, may I
suggest that you remove first your ink cartridge. Clean the contact
surface using a cotton bud moistened with alcohol. After cleaning return
back the cartridge.
Follow these steps:
1. Turn off the printer
2. Press and hold down the Stop/Reset button and Power button for 5 seconds.
3. While holding the Power button, release the Stop/Reset button.
4. While still holding the Power button, press the Stop/Reset button twice
5. Release Power button (wait till you get the lights)
6. Press the Stop/Reset button 3 times each having a 3 seconds gap. (check whether you are getting the orange light or not)
7. Press the Power button and enter data.
8. Remove the cartridge. Leave it for 20 seconds
9. Press the Power button and shutdown printer.
10. Return cartridge and start the printer.
11. Set the language and country.
After the first reset procedure and there is still an error, do this 2nd reset.
When the error is
displayed on the display panel of the printer, 1. Press and Hold the
STOP/RESET button and wait until it self restart.
2. Release the
STOP/RESET button so printer will completely restart. After this, your printer will print again.
Please give this solution a 4 thumbs up rating.
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