Hi Sandra,
I would suggest that you format the card in the camera.
You will need to insert the card in the camera and then go into the camera's menu system and choose format.
In case formatting the card does not help, please try to use another Memory Card to isolate if this is a card issue or a camera issue.
Also, please check if the card is Write Protected.
Thee is a small sliding lock on the side of the card, you will need to have that in the unlocked position please.
If this doesn't work for you, please comment and let me know, and I will be more than happy to assist you to further resolve your issue.
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