How do I set up voicemail? New phone, mailbox says it is full, how do I delete messages?

The "10B1" message on your Panasonic KX-TGD390C phone may indicate that your voicemail box is still full, even if you've deleted all the messages. This could be due to some saved or undeleted messages in a different folder or some other issue with your voicemail settings. To clear your mailbox and resolve this issue, you can try the following steps:

1. Access your voicemail box: Dial your voicemail access number. It's typically a number provided by your phone service provider, such as "123" or "555."
2. Follow the voice prompts: Once you're in your voicemail system, listen to the voice prompts carefully. There should be an option to manage your messages or change your mailbox settings.
3. Delete all messages: Even if you've already deleted messages from your phone, there may be some messages still stored in your voicemail box. Use the voicemail system's options to delete all messages.
4. Check saved messages: Some voicemail systems have a separate folder for saved messages. Make sure to check this folder and delete any saved messages if they exist.
5. Change mailbox settings: If you cannot find any messages in your voicemail box and it's still showing as full, you may need to access your mailbox settings and reset or reconfigure them. Look for options related to mailbox size, message retention, or other similar settings. You might need to contact your service provider for assistance if you can't find these settings.
6. Reboot your phone: After you've taken the above steps, it's a good idea to power cycle or reboot your Panasonic phone. This can sometimes help refresh its connection to the voicemail system.
7. Contact your service provider: If you're still experiencing issues after trying these steps, it's a good idea to contact your phone service provider's customer support for assistance. They can help you troubleshoot and resolve any voicemail-related problems.

Remember that the specific steps and options may vary depending on your phone service provider and the voicemail system they use. It's essential to follow the prompts and options provided by your voicemail system when you access it through your voicemail access number.

voicemails are stored on the phones network if it says full the phone is not receiving the signal to say its been deleted, this is usually done over the sms service so check these settings are uptodate, your sim company will have the setting information for you and a how to for your device.

this means the voicemail card is full. look at all extensions mailboxes or a general message mailbox and delete all the messages and try again. If it is no good still you will need to get in the admin mailbox and change your mailbox to allow messages.

Hi Tourmaster,
I have these steps for you on how to do it. Hope it helps.

Mailbox Greeting While the voicemail system will play a generic greeting to caller, prompting them to leave a message, you can record your own greeting.
1. Press the MESSAGES button. Depending on how your system is configured, you may be required to enter your voicemail password and then press the Done soft key. The visual voice menu is displayed.
2.Use the up and down arrow keys to scroll to the option Greeting.
2.Press the Select soft key or OK.
3. Use the soft keys to listen to and record your mailbox greeting.
• Listen
Listen to the current greeting or the new greeting just recorded.
• Record
Record a new greeting. Note that the greeting must be at least 3 seconds long or the voicemail system will discard it.
• More
Switch between the different sets of available soft key functions.
• Submit
Submit the new recording as your mailbox greeting.
• Delete
Delete your current mailbox greeting. The voicemail will use its default greeting.

Deleting messages (memory may be full).

Verify you do not have old messages on the the system. After the system plays all new messages, press Play/Stop again or from the handset Select 2:Play.If you find messages, delete them during or after they play.

After you listen to your messages, the voice message icon turns off. If it doesn't or if you can not receive messages, you should try to reset it: With the phone in standby, open the menu and select Global Setup; select VMWI Reset, then select Yes.

Make sure the Record Time is not set to Announce Only.

Each mailbox password is held in the system programming of the voicemail system. You need the system admin password for voicemail. Dial the access code for voicemail, if from a phone with voicemail then press * to get to the main greeting. At the main greeting dial * then the system admin mailbox number which is 99 for 2 digit ext numbers or 999 for 3 digit ext numbers or 9999 for 4 digit ext numbers then you will be prompted for the system admin passcode(default 1234). Press 2 for add/edit/delete (Never press 1 for new installation or you could delete all current voicemail programming and messages). Press 2 to edit mailbox, you will be prompted for the mailbox to edit, enter the mailbox number. Press # to skip to the passcode reset, enter the new passcode or press * to reset to default(999) then press # for each of the remaining parameters until you are returned to the mailbox menu which prompts for press 1 to add mailbox, 2 to edit mailbox, and 3 to delete mailbox, then hangup.

You are getting a message saying "mailbox is full" when you receive a message, right? What kind of message is that? Is it a text or an email message?

If that's an email message, you may need to delete all of the sent items and see if you will get the same problem. If it's a text message, delete the copy of sent text messages.

Usually, sent items does not look like it's eating up your storage, but the truth is, it's causing your mailbox to get full.

Thank you and good luck!

You have to dial 1 to get in your mail box. Follow prompts to listen to your messages. If you never activated your voicemail your password is most likely the last 4 digits of your cell phone number. Delete messages and your mail box will be able to take new voice mail. Worse case scenario, go to your nearest store and ask a representative to reset your password to clear the messages.

Generally, you dial feature 981 to get in, then extension number and password. If you have no new messages it will say that, then give you the option to review old messages. To delete a message you press 76. If that doesn't work, login to your mailbox, press 8* then 6 to get to "go to message" then press the message number and #. If you have an on-site administrator, they can delete your mailbox as well, otherwise you will have to call your tech help service and have them erase it remotely.

The only way I know to delete all at once is to have the system coordinator delete your mailbox and then re-install it. Most voicemail systems require you delete messages one at a time so you do noy accidently delete something you really wanted to keep. If your mailbox is deleted it will require you going through the set up process again ( message, nane and security code ). Good Luck. ....Mike