I received an email invoice from "iTunes Store [[email protected]}." Order no. 6871265, $783.99 total. I did not order anything from the iTunes Store. I replied to that address, and have received no response. I clicked on "account information" and "purchase history," and they were inoperable. Please clear my account, and try to find out where the erroneous charge came from.

You may be best to just ignore the invoice. One of the scams out there is to send people invoices and hope they log onto a fake website from the link they supplied. If you fall for it, they get your credit card number. Even if you don't give them a credit card, if you follow their link and try to log in, they now have your login info. I suggest you log into the iTunes store the way you normally do, DO NOT go to the link in the invoice and then change your password as soon as possible.

You can redeem iTunes Store Gift Cards and content codes in the iTunes Store, App Store, iBooks Store, or Mac App Store.

• If you have a Mac App Store content code, you must redeem it in the Mac App Store.
• If you have a promotional code, you must redeem it before the date printed on the card.
• If you have an Apple Store Gift Card, instead of following the steps below, you can redeem it online or in a store.
• If you received an iTunes Store Gift card through email, you don't need to redeem a code. Just click on Redeem Now in the email.

1. Launch iTunes on either your Mac or PC.
2. Click on the iTunes Store button if you aren't already in it.
3. Now click on your email address and enter your password. If you aren't signed in at all, you'll see a general sign in option.
4. Once you've signed into your account, click on See All under the Purchase History section.
5. Here you'll see lists of different iTunes invoices. Find the invoice that contains the item in question and click on it.
6. Click on the button labeled Report a Problem.
7. Next you'll be taken to another screen that shows the same batch of apps in that invoice. Click on the Report a Problem option next to the specific app purchase in question.
8. You'll now be routed out of iTunes and to iTunes Support on the web. Simply sign in to your Apple ID that you use for iTunes purchases one more time.
9. Here you'll see another detailed list of apps that you've recently purchased within the past 90 days. Click on Report a Problem one more time next to the app you're trying to get a refund for.
10. From the dropdown, select the reason you'd like a refund. There are several options from you not authorizing the purchase to accident purchases. Put any other pertinent information into the text box and hit Submit.

That's all there is to it. You should receive a confirmation email from iTunes Support that they have received your request. You'll receive a follow up response with Apple's decision on a refund within a short period of time.

Change the Default Email on an iTunes Account
If you want to purchase and download items from the iTunes Store, iTunes requires that you create an account.
It uses the email given during registration as your default Apple ID for logging into iTunes services and for sending receipts for purchases.
If your primary email address changes, you can edit your account information to use a new default email address.

Launch iTunes, and then select "Sign In" from the "Store" toolbar menu.
Type your current account credentials and click "Sign In."
Select "View My Account" from the "Store" menu, type your account credentials again and then click "View Account."
Click the "Edit" button beside your Apple ID on the "Account Information" page.

Type the new email you want to use beside "Email," and then click "Done" to change the default email address associated with your iTunes account.

Changing account information
http://support.apple.com/kb/HT1918



Access an iTunes Account From Another Computer
Your iTunes account allows you to purchase music, videos, and other types of media directly from the iTunes Store, and can be accessed from a number of devices, including your iPhone.
In order to access your iTunes account from another computer, you must enter your account information into the Sign In page of the iTunes program.
Once signed in, you can authorize the computer to play media purchased from the iTunes Store and set up other iTunes-exclusive features, including Home Sharing.

Click "Start" on your Windows PC's taskbar, then click "Programs," "Apple," and "iTunes" to run the program.
For Macintosh computers, open the Applications folder in "Finder" and double-click the "iTunes" icon.
Click the "iTunes Store" tab, then click the "Sign In" button on the right side of the program window.

Type in your registered Apple I.D. email address and password, and click the "Sign In" button.
Click the tab in the upper-right corner of the iTunes Store window with your email address on it, and type in your account password.
Click the "View Account" button to access your iTunes account.
Click the tabs on the right side of the window to access different areas of the account.
Click the "Done" tab to save and exit out of your account settings.

http://support.apple.com/kb/ht2731


Change My iTunes Account Settings
Apple iTunes is a digital media player that you can use to download and play audio, video, podcast and television shows.
It's compatible with both the Windows and Mac operating systems and it can sync its files with the iPod, iPhone and iPad.
Your account settings are used to manage your iTunes account and store your email address, payment information and password.
If you wish to change your settings, you can do so in a few clicks.
Launch the iTunes application on the desktop.
Sign in with your iTunes user name and password.
Click the "Store" link at the top of the screen.
Click "View My Account" type in your password, then click "View My Account" once more.
Click "Edit."
Select the settings you wish to change such as email address, password or payment options by highlighting them and changing the information in the boxes.
Click "Done" when you have made your changes.
Changing account information
http://support.apple.com/kb/HT1918

You should call them up or email them again:

http://www.seasidetreasures.com/Contact_Us/Contact_Us.htm

If they still won't answer up, file a dispute on paypal to get your money back.



Please rate.

If you have an account, billing, or purchase question, send our iTunes Store support team an email using this form.

Howdy bartman52k,
I believe I have a solution for you!
First in iTunes, on the iTunes Store, please copy this link below and paste it into a new Internet Explorer window and hit enter. https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/redeemLandingPage
This should bring up iTunes and you'll be able to continue purchasing (-1202 should not popup).
Next solution is to check your computer's date and time and make sure it is correct. Yes this sounds odd but it can cause issues with iTunes.
If all else fails, send an email to the iTunes Customer Support who may be able to assist you further: http://www.apple.com/support/itunes/contact.html

font.f1 {font: 12.0px Times} General Process:

If you cannot remember your pass code, you will unfortunately have to restore your
iPhone which will wipe everything off the iPhone and restore it back to factory settings.

• The only positive side to this is that your music, video, contacts and calendar settings will still be in tact but you may lose text messages mail and so on.

• One more possibility: if you were able to recently sync your iPhones with iTunes before you forgot your passcode, when you perform a restore, iTunes will put all of the data of your last sync in iTunes (before the passcode issue) back onto your iPhone.

• This is the process which will allow you to regain access to your iPhone.

--------------------------------------------------------------------------
In order to fix your Apple ID, that I cannot assist you with, as that is an Apple authentication issue.

You may want to contact the iTunes Store via this link below and send their support an email in order to get that Apple ID issue resolved.

------------------------------------------------------------------------------
Apple Support Link:
iTunes Store Customer Service
------------------------------------------------------------------------------

Hope this helps!

Regards,

-Mactechtrainer

To create your iTunes Store account:

1. From inside the App Store or iTunes Store tap Sign In at the bottom of the page.
2. When the prompt appears, tap Create New Account.
3. Choose the appropriate store by tapping on Store, and select the country in which you reside. Tap Done to confirm your selection, then tap Next to proceed to the next screen.
4. The next screen will display the iTunes Store Terms and Conditions. You can opt to have the Terms and Conditions emailed to you for easier reading by tapping Send by Email. Enter your valid email address then tap Send.
5. After you've read through the Terms and Conditions tap Agree, located in the bottom right of the page. Then again when the confirmation appears.
   
6. Once you've agreed to the terms and conditions, you'll need to input your preferred email address and password along with answers to some security questions. The email address you provide will be your new Apple ID as well as your iTunes Store account username. Tap Next.
7. 
   Tip: If you are trying to create an account using your MobileMe email address, you will receive a prompt telling you that your email address is already an Apple ID. Simply tap Continue, then tap Use Existing Account on the following screen.
   
8. Next, you'll be required to enter your billing information. To change the default card type, tap the Credit Card field. Select your card type and tap Done. You will not be charged until you make a purchase.
   
9. Once you've filled out all the fields for your billing information, tap Next to complete your account creation. You'll receive a notification that your account has been successfully created.
10. Tap Done to go to the App Store or iTunes Store to begin browsing the store.

And there you Go.....