SOURCE: Chefs choice electric kettle 677 works sometimes
I have the same problem and I tried to open the base to clean the contact points but found that it is molded into one piece and would have to be cut open and then glued shut when finished. I am about to pull out the file for the kettle contacts because its headed for landfill If I do nothing so I cant make it worse. I am going to file the contacts until itere a little shiny.
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