My new iMac recognizes my Maxtor OneTouch 2 external drive by name in the USB hardware profile,and the OneTouch application installed well.But neither recognize the drive as a harddrive,and it won't mount to the desktop.I can't access it to open it.It previously worked well with two different Windows XP computers.My new iMac recognizes my Maxtor OneTouch 2 external drive by name in the USB hardware profile,and the OneTouch application installed well.But neither recognize the drive as a harddrive,and it won't mount to the desktop.I can't access it to open it.It previously worked well with two different Windows XP computers.
I have the exact same problem. The only difference is that I got it to work on a powerbook G4, but it won't mount on my macbook pro. (pre sept. 2008 model of the macbook pro). Also the my external is a maxtor 1 touch II 200GB USB only.
I have the exact same problem. The only difference is that I got it to work on a powerbook G4, but it won't mount on my macbook pro. (pre sept. 2008 model of the macbook pro). Also the my external is a maxtor 1 touch II 200GB USB only.
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I had a maxtor one touch go bad and had to open the case and take it out of the external casing and put it into my computer as an internal drive. then it worked fine. it was a single drive.
just today i had a maxtor TB drive go bad, and since i think it has two drives inside it i am very worried that i will not be able to do the same thing.
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I had similar problem. See FAQs on this site. My 300 GB One Touch II drive was not found in the XP machine either as USB or IEEE. When I remounted the drive in an external cabinet from Deltaco ( MAP-KC) is is running since. The Maxtor chassi was the trouble not the 3,5 " drive. All data is recovered. // Regards AH2FOTO
Did you have to format the external drive when you set it up on your G4? You'll probably have to format the drive with the computer you want to use it with. I have seen external hard drives unusable until formatted. I hope I'm wrong about this, and good luck.
The USB Isn,t supplying/providing enough Power to the device.
Search e-bay or similar for a 2 into 1 USB Cable.
Then power the unit with 2 USB Ports on the Computer.
2 x USB Into 2 x Sockets On P.C. 1 x Into Device Drive.
This will be enough power to operate the Device Correctly.
I,ve done this on several external Drives, never failed for Me.
If files you are trying to restore are encrypted you will have to use same software to retrieve them.. If not, any file in the external hard drive should be viewable with your windows explorer.
And U do not need drivers for external hard drives. They just plug into your usb port and work with modern OS after the unit is recognized.
You didn't specify if the original PC was Windows or MAC.
Is this USB external used on a PC with
Windows? If so is it formatted NTFS?
If so, Mac OSX and pretty much everything else but windows NT, 2k and
XP can not write to NTFS. OSX and Linux will read an NTFS partition but
at this time not write to it. If your drive
is formatted NTFS, I would say, go to a windows machine and convert it
to a FAT 32 Partition. Most everything will both read and write to
FAT32.
Hi, Before installing the Maxtor drive you need to take a backup of the software on the Maxtor. You then need to burn this s/w to a cd to allow you to install the s/w onto any Mac (or PC) you want to use the Maxtor with. If you don't enable the encripted mode then you don't have this problem.
If you didn't take a backup before starting then have a look on the Maxtor site for the correct s/w. Cheers, robbo
My new iMac recognizes my Maxtor OneTouch 2 external drive by name in the USB hardware profile,and the OneTouch application installed well.But neither recognize the drive as a harddrive,and it won't mount to the desktop.I can't access it to open it.It previously worked well with two different Windows XP computers.
I have the exact same problem. The only difference is that I got it to work on a powerbook G4, but it won't mount on my macbook pro. (pre sept. 2008 model of the macbook pro). Also the my external is a maxtor 1 touch II 200GB USB only.
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