Kindle stopped working. When I go to any book, A blank page appears with the title of one of the books on top. I tried to go from home>menu>settings>menu>restrat but menu does not appear from settings page. It shows I'm connected to WiFi but tells me it has no connection (that was the first thing that went wrong). When I shut off the kindle it shows a blank screen and not a picture as before. What do I do?

What does it say when you try to open them?

Per Amazon: If your book won't open, there may have been an error downloading the book.
To download the book again:

1. Connect to Wi-Fi.
2. From Home, tap My Library, and then tap the Downloaded tab.
3. Press and hold the title of the Kindle book, and then tap Delete This Book.
4. Tap the Menu icon, tap Settings, tap the Menu icon again, and then tap Restart.
5. After your Kindle restarts, tap the All tab, and then tap the title of the Kindle book to download it again.

Amazon has several suggestions other than the one I listed above. Here is a link to another suggestion:
https://www.amazon.com/gp/help/customer/display.html?nodeId=201460960

Hello
To download content from the Cloud:
1.From Home, tap a Kindle content library (for example, Books) in the top navigation, and then tap the Cloud tab to view Kindle content not downloaded to your Kindle device.
2.Tap your content type to download the title to your device.
3.Tap the Device tab to view your Kindle content.

For any help visit us: Kindle com Support

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1. Make sure the Kindle is turned ON. ...
2. Press the Power button for at least 20 seconds. ...
3. Wait for it to reboot - wait a minute or two. ...
4. Your kindle should be back to a responsive state.
5. You will have to go through the setup again and then synchronize to put your e-books and other data back on the device.

To remove books from ipad:

"In cover view: Tap on the cover for the title and hold it until the "X" appears on the cover. Then tap on the "X" to finish deleting the title. In List view: Swipe your finger across the title toward the left to display the Archive or Delete button. Content that is purchased from the Kindle Store is archived and can be re-downloaded at any time; sideloaded content and personal documents that are not archived in your Kindle Library are permanently deleted. Tap Archive or Delete to remove the book from your Home screen. Archived content will remain in your Archived Items."

Returning Kindle Books Books you purchase from the Kindle Store are eligible for return and refund if we receive your request within 14 days of the date of purchase. Once a refund is issued, you will no longer have access to the book.
To request a refund and return, visit the Manage Your Content and Devices page. Click the Actions tab for the title you'd like to return, and select "Return for refund".

To delete content on Kindle 1

Connect the USB cable that came with your Kindle to a PC.When prompted, select "Open folder to view files using Windows Explorer." You should now see 3 folders named: "Audible, music and documents."
Open the "documents" folder. From the "View" menu in explorer, select "Details." so that you can see all file details -- in columns. Click on the top of the "Name" column to sort all of your documents by name. You should see two files for each book you have on your Kindle. The extensions for these files are ".AZW" and ".MBP" The AZW file will be the largest of the two. For each title you wish to remove, select both related files and delete them. Don't forget you can hold down the "Ctrl" key to select multiple items in the list...
Disconnect the USB cable from your Kindle. Turn the Kindle off, then back on. The deleted titles should now be missing from your Kindle home page.


It is much easier to delete the content on Kindle 2, scroll to the shaded line below the book you want to delete. Push the mouse button to the right and a menu will pop up - "Remove from Device" is the last option. Scroll to that choice, select and Voila!

Apologies, this is not a solution, but just to say that I currently have exactly the same problem. Have you managed to fix yours?