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Well ive been having the same problem and managed to solve it on my own because olympus isnt very much help.
Im using window 7 at the moment. I had all their drivers and software that they claimed was needed but the real fix was going into device manager when the DVR is plugged in, right clicking the DVR and click on update drivers. Select the option for it to search automatically online and once it has completed, open up "digital wave player" and the device should show that it's connected. Transfering and viewing files can now be done.
Go to www.olympusamerica.com click the link for product support and then go to the Digital Recorder section and click on the link for the VN-4100PC and then click the link for Instruction Manuals. There you will be able to download a PDF copy of the instruction manual.
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