Hi annjohnswett,
Please be informed that the supplies for this printer, Canon BubbleJet i560, have expiration dates on them and it includes the printheads. Kindly check out the expiration dates for your print heads by looking on a white sticker with the date on this format yy/mm/dd. This is an old machine and printheads do wear out. To resolve this you need to buy new printheads.
Hope it helps.
Thank you for using FixYa.
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Yup, I hate that about Canon printers. I have a ton of them and this is typical. Consider HP next time, Very well worth it. With Canons, if you use it to death, they work well, but if you use it like normal home usage, they die, usually plug up the squirters, requiring costly replacement of the head.
With HP, they just always work. lots of use, little use, the work.
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