Brother MFC 7420 All-In-One Laser Printer Logo
Posted on May 22, 2008
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Refill toner Brother MFC 7420

I have refill toner for MFC 7420..but machine keep on reading toner ends.
I have done the following but does not work..
open the cover, turn off the machine.
I seen what they have mention about Hold on to "go" button for HL 2040 but MFC 7420 does not have "go" button..what should I do?

  • 1 more comment 
  • RodgerChuah May 22, 2008

    All above method I have try, but does not work.

  • nadan28 Dec 10, 2008

    Best Solution
    posted on Jul 17, 2008





    bolocan----------- BOLOCAN IS THE SMART MAN !!!---I solved problem. Thanks.

  • Anonymous Dec 18, 2008

    I've tried all the methods, but none of them work. Is there any other way to solve this problem?

×

5 Answers

Anonymous

Level 1:

An expert who has achieved level 1.

Mayor:

An expert whose answer got voted for 2 times.

  • Contributor 1 Answer
  • Posted on Jul 17, 2008
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Mayor:

An expert whose answer got voted for 2 times.

Joined: Jul 17, 2008
Answers
1
Questions
0
Helped
1225
Points
8

Open front cover, press OPTION button, on the LCD will appear a message "NEW DRUM?" ....DO NOT RESPOND....just type on the keyboard "*00" and there will appear a message "Accepted" and use it in your pleasure.

PS. in any case i blocked with paper labels the viewing windows from transparent plastic on the toner itself....

Mr. Brother, do not try to be smarter than your customer

Anonymous

Level 1:

An expert who has achieved level 1.

Mayor:

An expert whose answer got voted for 2 times.

  • Contributor 1 Answer
  • Posted on Sep 08, 2009
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Mayor:

An expert whose answer got voted for 2 times.

Joined: Sep 08, 2009
Answers
1
Questions
0
Helped
1225
Points
4

1.open the front cover 2.press options button and then press start button
LCD does not show anything 3. press hurriedly number 00 and close
the front cover immediately. 4.your printer will resurrect. good luck

Ad

Anonymous

Level 1:

An expert who has achieved level 1.

  • Contributor 1 Answer
  • Posted on Aug 07, 2009
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Joined: Aug 07, 2009
Answers
1
Questions
0
Helped
1225
Points
2

You need to reset the little white gear lever on the end of the cartridge. That is what tells the machine that the toner is empty. Unscrw the 3 screws, carefully note the current location of the white end of the gear lever and rotate it to the other extremety. Screw back together and that should sort it.

K Kg

Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

  • Contributor 1 Answer
  • Posted on Jan 27, 2014
K Kg
Contributor
Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Joined: Jan 27, 2014
Answers
1
Questions
0
Helped
1225
Points
1

I have replaced a new brother drum, after reset it, "toner life end, replace toner cartridge" message appears. How to solve this problem in MFC-7840N ? I have replaced with a new tone.

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Novelist:

An expert who has written 50 answers of more than 400 characters.

Governor:

An expert whose answer got voted for 20 times.

  • Expert 105 Answers
  • Posted on May 22, 2008
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Novelist:

An expert who has written 50 answers of more than 400 characters.

Governor:

An expert whose answer got voted for 20 times.

Joined: May 12, 2008
Answers
105
Questions
1
Helped
58927
Points
202

This is the response in the FAQ section on Brother's website:
(It is focused on making sure the cartridge is installed correctly.) The web link for this information is at the bottom of this post.

1. Verify the toner cartridge is installed correctly by following the
steps listed below:

a. Open the front cover.

b. Lift the drum unit slightly and pull it out. Place the drum unit on
adrop cloth or large piece of disposable paper to avoid spilling and
scattering the toner.

c. Remove the toner cartridge from the drum by holding down the lock
lever (blue tab) on the left side of the drum unit and lift the toner
out.
*Handle the toner cartridge carefully. If toner scatters on your hands
or clothes, immediately wash it off with cold water.

d. Gently rock the toner cartridge from side to side five or six times
to distribute the toner evenly inside the cartridge.

e. Place the toner cartridge into the drum (be sure it clicks into
place).

f. Clean the primary corona wire inside the drum unit by gently sliding
the blue tab on the top of the cartridge from right to left several
times. Return the blue tab to the home position before reinstalling the
drum unit assembly.

g. Reseat the drum unit into the machine.

h. Close the front cover.

2. If the message "Toner Life End" continues to appear on the display,
contact Brother Customer Service at 1-877-Brother (276-8437) Monday
through Friday, 9:00am - 7:00pm EST, excluding holidays.

http://www.brother-usa.com/FAQs/Solution.aspx?FAQID=100000004309&Sympt=I+just+replaced+the+toner+cartridge+and+the+LCD+continues+to+display+themessage+Toner+Life+End.+What+can+I+do%3f&Model=99&ProductGroup=5&Keyword=toner&ProductID=MFC7420

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

3helpful
1answer

Brother MFC-7420; "Take Drum out; Slide blue tab..."

go online type in Brother MFC-7420 reset and follow details
17helpful
1answer

Brother MFC 7820N Toner life end with new toner

I found the following post on another site. It appears to work. If you want to reset your Brother MFC 7820N machine so you no longer have the error message: Toner End of Life, do the following:

1. Open the front cover of the 7820N, that is, the cover that allows you to pull out the toner and drum, but don't pull out the drum/toner.
2. Push the button: Options (located on the left of the control pad).
3. Type: *00 on the keypad.

The Brother MFC 7820N should be reset and the Toner End of Life message should disappear. WARNING: This may void your warranty and ultimately damage your machine if you are reusing or refilling your cartridges, but you should already know that. Hope this helps.
0helpful
1answer

My all-in-one printer keeps telling me that I need to change the drum soon. I bought a new drum inserted it into the printer and now I can't print anything. Plus, it is still telling me that I need to...

This message would continue to appear if the drum counter was not reset when you replaced the drum. To reset the drum counter, follow the instructions listed below.

  1. Open the front cover.
  2. Press the Options key on the control panel.
    The display will show "REPLACE DRUM - 1.YES 2.NO".
  3. Press 1 to reset the drum count.
  4. Close the front cover.
Note
    Brother strongly recommends that customers do not use generic drum units and/or toner cartridges, or refill their Brother toner cartridge. Each Brother laser printer is designed to work at pre-set temperatures that are matched exactly to each of our individual toner formulations. Each individual component is designed to work with the other to ensure quality and reliability. Using non-Brother supplies may affect the hardware performance, print quality and machine reliability. The Brother limited warranty does not apply to any problem that is caused by the use of unauthorized third party drum units, toner cartridges or toner.
    If you are using a genuine Brother drum and toner and after following this procedure the unit continues to show "CHANGE DRUM SOON", your machine may require service. Please contact the Customer Service Center.
4helpful
3answers

I replaced already new toner cartridge for my brother fax machine mfc-7220 but still the on screen message is appearing on the display "TONER LIFE END". Pls help me to solve this problem. Tnx and God bless...

I replaced already new toner cartridge for my brother fax machine mfc-2820 but still the on screen message is appearing on the display "TONER LIFE END".
Pls help me to solve this problem.
3helpful
1answer

Brother MFC-7420 just started printing a shadow image

Sounds like a bad drum cartridge. Pull the toner/drum cartridge out of the machine and set it down. Press down on a (blue?) tab to release the toner cartridge, and you can lift the toner cartridge out of the drum cartridge. There is a cleaning blade in there - a soft plastic blade that rides against the drum and scrapes off toner that didn't get transferred to the paper. If it gets stuck off the drum surface, images repeat a few inches (one drum circumference) down the page.

A new DR-350 drum unit should fix it. have the machine's power on when replacing it. While the door is open, touch the CLEAR key. The display will read "REPLACE DRUM?" or something like that. Press 1 for Yes.
0helpful
1answer

The toner life ended and then we got a refill. Earlier on refill, It was working fine, But this time it still says , TONER life end, replace toner. We tried loading 2 different refilled toners and cleaned...

we can refil toner many times but we should reset cartage, while we refiling toner to open cartage we should sides white rings middle plastick flate white plate make adownof cartage it is first methode. when we put reffiling cartage put on printer and do on at that time we push cartage right side pointo re set. look on www.brother.com
0helpful
2answers

Hi my brother MFC 7420 will not recognize the new toner i just added...........i hve done this multiple times before........not sure now why not working.........are the printer gods against me today??

all brother printers and mfc products. if you are using generic tonere or refills, brother products will not recognize the toner cartridge as the refillers do not know how to reset the toner cart. this is priority info. therefor u must use brother oem toner.brother service rep
0helpful
1answer

Brother MFC-7420: Toner low - massege. But catridge is full.

The magic word is "refilled." Not all refilled cartridges work correctly. Try another cartridge (a new one to be absolutely sure) to verify the printer is working properly. But my money would be on "defective refill."
0helpful
2answers

Replacing Toner

How to tell on brother mfc-8440 or mfc-9440cn , the total copies printed so far
0helpful
1answer

Toner life ends

There are two units in the machine, a toner cartridge and a drum unit. The toner clips into the drum and then is inserted in the machine. If you changed the toner and you still get this message, you may have a bad or damaged toner detection sensor.
Not finding what you are looking for?

1,235 views

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

Norman Weimar
Norman Weimar

Level 3 Expert

7035 Answers

Cindy Wells

Level 3 Expert

6688 Answers

k24674

Level 3 Expert

8093 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...